Job Title

Leadership Lead store team to drive sales through training and coaching. Exemplify your sporting spirit and create an outstanding service culture. Provide constant feedback and coaching to improve your teams skills and sales results. Identify and recruit associates who are passionate about sales and customer service. Develop team members with leadership and other abilities for succession planning. Effectively train new team members on customer service, operations, performance, loss prevention and all other Company policies. Set goals for each team member for the achievement of Company KPIs. Manage team members performance through regular evaluation. Selling Execute plan to achieve and exceed Lacostes sales plans and profitability goals. Utilize reports and gather data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations. Proactively make suggestions based on analysis that will positively impact the business. Ensure maximum overall bottom line profitability by analyzing store P/L results and identify opportunities for improvement. Set measurable performance standards and goals based on Companys expectations and metrics. Customer Service Create an environment focused on the customer experience. Ensure that each team member is knowledgeable about the Lacoste lifestyle. Be inventive and create additional business opportunities by ensuring that team members focus on building their clientele. Embrace local community groups and mall management to generate PR opportunities that showcase our Brand Vision and sporting spirit. This may include hosting special events, sponsorships, participating in fashion shows and editorial placements as directed and with the express approval of corporate management. Operations Plan and manage payroll hours and schedule to meet business needs. Control expenses (including payroll) within planned budget. Ensure that Company standards are upheld in merchandising, visual presentations, housekeeping and loss prevention. Protect store assets and inventory. Manage new receipts, transfers, markdowns, back stock and fill-ins. Beyond skills, we are looking for passionate personalities who embody the companys values: Play as One team: We include everyone and show respect towards everyone. We play collective and are committed to teams work. Play with Elegance: We treat others with fair play and humility and show the example. We also are sincere and foster the feedback culture. Play by Daring: We have the courage to speak up, experiment and take initiatives to explore new opportunities. Play with Tenacity: We persevere, we find alternative solutions and constantly seek continuous improvement, learning from our failures. Requirements/Qualifications At least four to six years management experience in the apparel industry (depending upon the volume of the business) with a proven track record of successfully managing a team. Tenacious desire to inspire others and lead a culture of customer service champions. Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity. Sporting Spirit - must possess a competitive edge and drive to meet goals. Innovative thinker that will drive our brand forwar. Seniority level Director Employment type Full-time Job function Sales and Business Development Referrals increase your chances of interviewing at Lacoste by 2x #J-18808-Ljbffr