Job Title

Top-tier health and wellness benefits, including comprehensive benefits packages, a health spending account and a personal spending account Enhanced mental health benefits through SunLife and TELUS Health Company-wide Employee Volunteer program (Blue Wave Program) Employee and Family Assistance Program Competitive compensation packages Top-tier health and wellness benefits, including comprehensive benefits packages, a health spending account and a personal spending account Enhanced mental health benefits through SunLife and TELUS Health Exclusive banking benefits Company-wide Employee Volunteer program (Blue Wave Program) Employee and Family Assistance Program Why FirstOntario? Job Overview The Branch Manager is accountable for leading a team of dedicated employees to create memorable experiences for existing and new members while ensuring efficient branch operations. Role Passionately run the branch as if it is your own franchise where trademark member experience take place with every interaction and business results soar Regularly coach and provide feedback to your team members to enable them to have confidence in what they do, help them grow and drive to excel Focus on the end-to-end member experience to build and maintain incredible relationships with those who do business with us Lead your team to help our members meet their short and long term financial goals Steward digital and multichannel usage to meet members'''' needs Work to develop and implement an effective plan to keep 3rd Party Generated Business on the books and consolidate other products for these new members with FirstOntario Closely monitor and tightly maintain controls in accordance with policies to ensure operational integrity and perform credit quality functions Involve your team while you implement disciplined sales and services leadership processes and plans that deliver on member service and campaigns to support achieving annual financial targets Be on top of your budget responsibilities by monitoring expense activities and taking prompt corrective action as required Collaborate to collectively think of innovative ideas that drive business across the branch environment Build and utilize working relationships with internal business partners across the organization and external business contacts to support business goals Actively participate and encourage staff to join in community events as part of FirstOntario''''s overall commitment to Corporate Social Responsibility Utilize Lean methodology to streamline work processes and realize cost and resource efficiencies Be a change leader as FirstOntario continues to adapt to new and exciting ways of delivering business services Consider health & safety as a primary concern to ensure the overall wellbeing of your team and members Perform other duties we may need you to do Required Skills Hold a postsecondary degree or diploma in business, finance, or economics or an equivalent combination of education and industry experience Have wellversed peoplemanagement skills and possess a teambuilding leadership style that is effective in coaching, developing, retaining and motivating a team to deliver on excellent service; experience supporting a unionised workforce is considered an asset Be technically sound in every aspect of the operations of a branch in the financial services industry and be knowledgeable of our products and services Be knowledgeable in financial markets and interest rate yield/changes and how they affect their business and the Credit Union Strong sales management skills in setting and monitoring sales targets, plans, pipelines and activities Be analytical and detailoriented when it comes to sales reporting, identifying trends and reviewing the way we deliver our services Be adaptable and an organised multitasker that thrives in a fastpaced, growing work environment Be quick to respond to requests for service from all of your clients Be comfortable using a computer particularly MS Office and ideally have a working knowledge of a banking system Be willing to work irregular hours as required to accommodate branch hours, member meetings, networking and community involvement Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures This is a temporary role in Stoney Creek for up to 24 months. This posting is for an existing vacancy. Salary Range: $81,110 to $111,527 annually. Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role''''s requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union''''s total rewards package during the interview process. We''''re actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren''''t just ''''nice to have'''' - they''''re essential to our success. Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know. #FOSJ #J-18808-Ljbffr