Who We Are ButcherBox is a certified B Corp headquartered in Boston, and honored to be celebrating our second year in a row on Inc.''''s list of Best Workplaces. At ButcherBox, we believe in better. Thats why we deliver 100% grassfed, grassfinished beef, freerange organic chicken, pork raised cratefree, and wildcaught seafood directly to our members doors. All of our products are humanely raised or wildcaught and never given antibiotics or added hormones ever. Were working to build a world thats better for all, and were inviting everyone to come along. For us, better means treating our planet with respect. It means improving the lives of animals and the livelihoods of farmers. It means never cutting corners when it comes to doing business. Ultimately, it means better meals, enjoyed together. Our team is made up of people who collaborate and support one another. Were always looking for outstanding people to join our mission! About the Role The Program Lead of Vendor Management is responsible for owning and operating the companys vendor management program across a diverse, externalized supply base. In an assetlight operating model, this role ensures that critical thirdparty vendors consistently meet commercial expectations, while also delivering on the companys social, environmental, quality, and ethical standards. This role serves as the primary point of accountability for vendor governancemanaging relationships, performance, risk, and continuous improvementwhile partnering closely with procurement, quality, legal, finance, and operations teams. The role requires strong vendor management, negotiation, and stakeholder management skills, paired with a deep commitment to integrity and compliance. The role reports into the Head of Impact and Sustainability, with close relationships with General Counsel and finance leadership. Key Responsibilities Vendor Management & Governance (Primary Focus) Own the end-to-end vendor management program for external suppliers, comanufacturers, and service providers in an assetlight model Develop, maintain, and enforce vendor standards, contracts, and performance expectations across social, environmental, quality, and ethical dimensions Lead vendor onboarding, classification, ongoing performance management, and offboarding processes Serve as the primary owner of vendor scorecards, business reviews, and corrective action plans Vendor Relationship Management & Negotiation Lead or support commercial and noncommercial negotiations related to standards, corrective actions, remediation timelines, and continuous improvement commitments Partner with senior leaders to assess tradeoffs between cost, risk, performance, and values Drive alignment between contractual terms and operational reality Risk Management & Issue Resolution Identify, assess, and elevate vendorrelated risks across compliance, reputation, continuity of supply, and performance Lead response and remediation efforts for vendor noncompliance, audit findings, or emerging risks Coordinate crossfunctional decisionmaking on vendor performance issues, including potential exits or escalations B Corp, Compliance & Standards Alignment Ensure vendor management practices align with B Corp standards and other relevant certifications or regulatory requirements Own documentation, evidence collection, and reporting related to vendor compliance for audits and assessments Monitor evolving standards and expectations and translate them into vendor requirements Support Sr. Director, Impact and Sustainability, in setting goals with critical vendors related to the material risk and opportunities in our supply chain CrossFunctional Coordination & Reporting Partner closely with procurement, quality, legal, finance, operations, and marketing to ensure consistent and credible vendor governance Prepare executiveready reporting on vendor performance, risk, and improvement initiatives Support alignment between vendor practices and externalfacing claims or commitments Continuous Improvement & Program Maturity Design and implement improvements to vendor management systems, tools, and processes as the company scales Benchmark vendor management best practices and recommend enhancements to strengthen accountability and resilience Support the evolution of vendor strategy in alignment with company growth and risk profile Requirements 5+ years of experience in vendor management, supplier governance, procurement, or related fields Demonstrated experience managing external vendors in an assetlight or outsourced operating model Proven negotiation experience with thirdparty vendors, including performance, remediation, and contractual discussions Experience building or operating vendor scorecards, audits, or performance management systems Strong understanding of risk management, compliance, and crossfunctional decisionmaking Excellent stakeholder management skills Strong written and verbal communication skills Ability and willingness to commute to our Watertown, MA office 12 times per week Preferred Qualifications Experience in food, agriculture, or complex supply chains Experience working in or with certified B Corporations Commercially minded with strong judgment and pragmatism Comfortable navigating tension between cost, speed, and standards Systemsoriented and detaildriven, with the ability to scale processes Experience with DocuSign Experience leveraging AI to improve processes, systems, etc. Why This Role Matters This role is foundational to protecting and advancing the companys credibility as a pioneer in the meat and seafood industry and ensuring our ability to mitigate risks and identify opportunities through our assetlight business model. By ensuring that commitments are governed with rigor and executed consistently, this role enables the company to lead with integrityinternally and externally. $108,000 - $118,000 a year What We Offer Our Values We are a missiondriven company and strive to embody our values in every step of the process. ButcherBox is driven by relentless improvement, accountability, humility, and customer obsession. We want our workplace to be one of growth and learning where everyone can be safe/comfortable to show up as their authentic self to work. Anyone who loves our products and goals is welcome here! We are proud to be an equal opportunity employer aspiring to incite positive change in the pastures, the fulfillment centers, the office, and the world. Benefits Health: medical, dental, vision, and life insurance, an employerfunded HSA, and short & longterm disability benefits Financial: 401(k) with generous employer match Annual bonus based on company performance Time off: unlimited paid time off policy, 20 weeks parental leave, an executive team that encourages a good work/life balance Personal growth: Annual Learning & Development stipend, and access to a range of personal and professional coaching solutions through BetterUp Food: a free Custom Classic ButcherBox each month and weekly lunch reimbursement Others: reimbursement for wellness activities, an exceptional EAP, fertility benefits, life insurance and more ButcherBox is an equal opportunity employer committed to fostering a diverse, inclusive environment at all steps in the hiring process. Every qualified applicant will receive consideration without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are happy provide reasonable accommodations during our hiring process. Please click here if you need to request an accommodation for your interview. #J-18808-Ljbffr
Job Title
Program Lead, Vendor Management