Overview Location Address: Scarborough (there is some flexibility to WFH if preferred), but this may change to 2-3 times/week strong preference for candidates in GTA Contract Duration: 1 year Possibility of extension & conversion to FTE Number of Positions: 1 Schedule Hours: Monday-Friday, 9am-5pm Story Behind the Need Business Group: Security Incident management and response. Project: Spearhead the creation and improvement of technical documentation such as processes, procedures, and investigative response capability Candidate Value Proposition Exposure to technical areas such as incident response, critical investigations, cyber security breaches. Help improve documentations and better respond in the future. Typical Day in Role Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process. Gathers feedback from business partners, internal technical team and vendor to improve technical documents. Ability to take existing and potential content and improve it Convert complex documentation to easy language for multiple audiences Writes and edits technical documents including reference manuals and product manuals which may include screenshots and tutorials Plans writing processes and sets timelines and deadlines. Recording meeting minutes for Incident Response calls and team meetings, as needed. Required Skills / Must Have 8+ Years of experience in technical writing, 5+ Experience in SharePoint, Visio, JIRA Creating and designing a knowledge base for practical use of all Cyber security project employees. Writing document & playbooks Recent experience in Translating practical procedure documents into high-level management level document for audit and summary purposes. Assisting in updating process documents defined and created by management. These processes are relevant to all activities in which the team is involved. Improving technical understanding of company security technologies. Nice-To-Have Skills Power BI, MS office suite Experience writing law enforcement documents is preferred Soft Skills Communicating effectively orally and in writing Critical thinking and problem-solving skills Strong research and analytical skills Ability to undertake multiple projects and deliver on tight deadlines Detail-oriented Ability to meet deadlines and to work independently. Excellent organizational skills and attention to detail. Excellent writing, editing, and communication skills Education Bachelor''''s degree in a technical field such as computer science or relevant work experience is required Interview 1 30mins MS team HM & Team member Soft skills & technical skills 10 questions 2 30mins MS teams HM Technical writer Skills & positions - 5 questions Best vs Average Ideally the candidate would have experience in Cyber security & Law enforcement - with a strong background in public speaking. #J-18808-Ljbffr
Job Title
Technical Writer