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Get AI-powered advice on this job and more exclusive features. Talize Where Passion Meets Purpose At Talize, were more than a workplace were a movement for sustainable living. Every day, you help communities shop with purpose, combining fashion with environmental impact. Why Join Us? We reward great work with great benefitssupporting your wellbeing on and off the clock. Ready to make an impact? Lets do it together. Who You Are The ideal candidate is proactive, agile, and business savvy, committed to continuous improvement. You are a passionate influencer with strong communication skills, open to giving and receiving feedback, customercentric, and able to mentor peers. You consistently deliver results by aligning with Talizes values. The Role The Systems Administrator is a handson professional who thrives in a fastpaced retail environment, managing Point of Sale (POS), Payment Terminals, Warehouse Inventory Management, and Labeling/Barcoding systems. This role is key to maintaining business continuity, driving process improvements, and enabling scalable growth across Talize locations. Work Location This is an onsite role located at 67 Alexdon Road, North York, ON, M3J 2B5. What the Role Owns Oversee the administration and maintenance of POS systems, payment terminals, warehouse inventory management systems, and labeling/barcoding applications. Ensure infrastructure reliability, security, and alignment with company standards and strategic objectives. Maintain accurate and uptodate documentation, configurations, and procedures for all managed systems. Support IT leadership with planning and implementation of system rollouts, upgrades, and process improvement initiatives. What the Role Executes Administer and maintain POS systems and related peripherals, including payment terminals, barcode scanners, receipt printers, weight scales, card readers, and barcoding/warehouse inventory systems. Manage software environments including production, test, and training. Coordinate, test, and implement system updates, hardware upgrades, and patches. Implement and manage loyalty program updates and promotional configurations across the retail environment. Import and manage seasonal inventory changes to ensure accurate and timely updates across all retail systems. Optimize database performance through efficient query design, capacity analysis, and proactive resource planning to ensure stability and responsiveness. Troubleshoot, debug, and resolve runtime and application issues. Create and maintain detailed system documentation and user tutorials. Manage Service Desk tickets, ensuring accurate documentation, regular updates, and resolution in accordance with SLAs. Provide enduser training and maintain a strong customer service focus. Participate in afterhours support rotation; afterhours, weekend, and holiday work may be required. What the Role Contributes to the Business Ensures resilient, secure, and compliant IT operations. Reduces downtime and improves system uptime across all retail platforms. Enhances user satisfaction through proactive support and stable systems. Strengthens data integrity and business continuity through effective planning and maintenance. Optimizes and automates ongoing daytoday business system functions. Supports costeffective and scalable IT growth aligned with Talizes strategic goals. Effectively communicates all business system changes and upgrades. Core Competencies Communication: Effective verbal and written communication skills for conveying ideas, collaborating, and presenting information clearly. Technical Proficiency: Strong expertise in Windows Server (20162022), SQL, POS, CRM, Barcoding, and Warehouse Inventory management systems. Adaptability: Ability to quickly adjust to changing circumstances and embrace new technologies, processes, or methods. Problem Solving: Capacity to identify challenges, analyze them, and develop practical solutions. Time Management: Efficiently managing time and tasks to meet deadlines and goals. Teamwork: Collaborating with others, valuing diversity of perspectives, and contributing to group success. Technical Proficiency: Proficiency in the necessary tools, software, and equipment relevant to the role. Critical Thinking: Ability to evaluate information and make informed decisions based on evidence and logic. SelfMotivation: Taking initiative and being proactive in pursuing personal and professional development. Emotional Intelligence: Understanding and managing one''''s emotions and effectively relating to others in the workplace. Ethical and Professional Behavior: Demonstrating integrity, honesty, and professionalism in all interactions. Education, Experience and Requirements Must Have 5+ years of experience managing POS, Payment Terminals, and Warehouse Inventory applications in a distributed retail environment. Bachelors degree in a computerrelated field or 10 years of equivalent experience. Experience with SQL Server (20172025), including database administration, SQL scripting and query optimization, stored procedure development, and routine maintenance. Handson experience with Windows Server (20162022) administration. Experience with Labeling/Barcoding systems (Toshiba TEC printers a plus). Tier1 and Tier2 Help Desk support experience (5+ years). Excellent communication, analytical, and problemsolving skills. Good to Have Vendor and budget management experience. Familiarity with Git, scripting, and SDLC best practices. Experience using Project Management tools. Knowledge of PCI Compliance and payment gateways. Certifications (Preferred) Microsoft Certified Systems Administrator (MCSA) or equivalent. CompTIA Security+ or ITIL Certification. Physical Requirements and Work Environment Role involves extended periods of sitting, using computers, servers, and peripherals; tasks require fine motor skills, attention to detail, and sustained concentration. Occasional standing, walking, bending, and lifting of IT equipment (up to 2540 lbs) required. Work may occasionally take place in server rooms, wiring closets, or warehouse spaces, exposing to moderate noise, dust, or temperature variations. May require occasional travel to Talize retail stores for new store setups, maintenance, or upgrade projects. Regular business hours apply; afterhours, weekend, or holiday work may be necessary during critical system upgrades, outages, or emergency support rotations. Requires reliable internet connectivity and access to secure systems. Ability to work oncall rotational shift and provide support during offhours as required. Our Commitment to Inclusion & Accessibility Talize is an equalopportunity employer and is committed to fostering an inclusive and accessible environment, where all Team Members and customers feel valued, respected, and supported. We thank you for your interest in employment opportunities at Talize. Please note, only candidates who are selected for an interview will be contacted. Talize welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Seniority Level MidSenior level Employment Type Fulltime Job Function Information Technology Industries Retail, Retail Apparel and Fashion, and Retail Recyclable Materials & Used Merchandise #J-18808-Ljbffr