Job Title

At Neo, were on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isnt for everyone. Its complex, fastpaced, highpressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastestgrowing fintech companies in Canada. #1 on Deloittes Technology Fast 50 for 2023, 2024, and 2025 the first company ever to achieve a threepeat at the top! #1 Fastest Growing Company in Canada for 2024 by Globe & Mail Topranked mobile apps and credit cards Team of 500+ people 1M+ customers 10K+ retail partners The Role Were hiring a Head of Product to lead Lending at Neo, a portfolio that includes credit cards, loans, installments, advances, and the systems that power them. You will drive both the consumer experience and the risk, underwriting, and servicing infrastructure that supports responsible, scalable credit across millions of Canadians. This is a senior leadership role: youll own the product strategy, the roadmap, the outcomes and the development of the product team delivering it. This role is about setting a bold vision, building what doesnt yet exist, and scaling what does. Youll lead a division of PMs and work alongside senior engineering, design, data, and operations leaders to solve complex problems with clarity and urgency. Youll be accountable for both the product and the people: hiring, mentoring, coaching, and shaping the next generation of product leaders at Neo. Were looking for someone whos scaled product teams, shipped highimpact products, and thrives in a handson, fastchanging environment. If youre excited to build the strategy and roll up your sleeves when needed, youll be in the right place. What Youll Be Doing Own the fullstack lending product portfolio, from customerfacing experiences (e.g. credit cards, loans, installments) to core systems for underwriting, credit risk, and repayment. Define and evolve the credit infrastructure that enables fast, compliant, and accurate lending decisions, including decision engines, data pipelines, and risk policy tooling. Lead initiatives to improve servicing, collections, and lifecycle management ensuring a seamless and transparent experience for borrowers. Navigate complex regulatory and reporting requirements (e.g. credit bureau integrations, consumer disclosures) with scalable product solutions. Lead, grow, and mentor a team of highperforming product managers. Youll develop talent, shape team culture, and create the conditions for great work. Act as the crossfunctional glue for your division, collaborating with senior leaders across engineering, design, data, ops, marketing, and executive leadership. Translate customer needs, business goals, and technical constraints into clear product strategies, decisions, and tradeoffs. Own the results. Your teams work will directly move core business metrics and customer impact and youll hold yourself accountable for outcomes, not just output. Elevate product quality and execution across your teams through strong systems, clear feedback, and daytoday coaching. Champion a culture of speed, ownership, and learning. We move fast but we dont cut corners. Represent product in strategic conversations with exec leadership, external partners, and investors. Who Were Looking For 812+ years of product management experience, including 4+ years in a senior leadership role (e.g. leading other PMs or a product org). Youve built and led product teams in highgrowth environments, ideally with both 01 and scale experience. Youre a strategic thinker who can move between longterm planning and intheweeds execution without missing a beat. You bring strong product judgment, clear systems thinking, and a bias toward action. Youve led crossfunctional workstreams that include technical complexity, ambiguous problems, and diverse stakeholder input. You care deeply about talent: hiring the right people, growing them fast, and building a healthy, highperforming team. You lead with influence, not just authority. You know how to rally people around a vision, and communicate clearly up, down, and sideways. Youre comfortable making bold bets and adapting quickly when the facts change. Domain experience in lending, banking or Fintech is a strong asset, but as important is your ability to ramp fast and think like an owner. Working at Neo The people who thrive at Neo are resourceful, growthoriented, and driven to win. We hold ourselves to high standards because were on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building worldclass products to providing exceptional support at every step of their journey. If this resonates with you, keep reading. We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. Youll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, were looking for builders, innovators, and problem solvers who thrive on challenge people who would rather blaze a trail through uncertainty than follow a wellpaved path. All team members have a stake in Neos success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do when Neo grows, we all grow. If youve heard that Neo employees work hard, its true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the companys success. Apply with Us We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check. By continuing with your application, you agree to the candidate privacy notice, which guides how we process your personal information for the purpose of your application. #J-18808-Ljbffr