About Us Were a healthcare platform for humans, designed for real life. Pocketpills is Canadas leading online pharmacy & medical care platform. Reimagining healthcare to make it accessible, affordable and built for people like you. Driven by our passion for innovation and customercare, weve designed a suite of digital care experiences that empower our members to take control of their health wherever life takes them. From coast to coast, over 800,000 Canadians trust Pocketpills to deliver their medication & ensure a healthcare professional is always just an armsreach away. We founded Pocketpills as a solution to fix the broken system that made getting care harder than it needed to be. We dont believe long line ups at the doctors office, confusing refill protocols & onesizefitsall advice, actually fit with what Canadians need, so weve changed the game. Powered by pharmacists, engineers, doctors, clinicians & service experts, our platform redefines the world of wellness, from personalized treatment that actually feels personal, to truly effortless refills, including free, friendly delivery. Because we believe Canadians deserve a better way to manage their most important asset, their health. Discover the healthcare platform that feels Delightfully Human. With Pocketpills, complete care is right in your pocket. Position Overview We are seeking a strategic and memberfocused Director of Product Management to lead the evolution of Pocketpills product portfolio. In this role, youll work with the leadership to define and drive the product vision and roadmap, ensuring alignment with business goals and member needs. You will collaborate crossfunctionally with engineering, design, health care experts, operations, and marketing to deliver scalable and usercentric solutions. This role requires strong leadership, a passion for innovation, and a track record of delivering highimpact consumer products. You will also mentor a team of product managers and foster a culture of experimentation and continuous improvement. Key Responsibilities Product Strategy & Growth Develop and drive a clear, pragmatic product strategy aligned with company goals in a fastmoving technology startup. Prioritize highimpact initiatives that balance shortterm wins with longterm scalability and growth. Adapt quickly to market feedback and evolving business needs with flexible planning. Own Product Vision and Strategy Define and communicate product vision aligned with company objectives. Lead quarterly and longterm product planning efforts to prioritize impactful business problems. Align product strategy with company goals / OKRs, customer needs, and market opportunities. Drive Product Lifecycle Execution Oversee all stages of the product lifecycle from discovery to delivery and iteration. Ensure timely development of insights, prototypes, MVPs, and fullscale solutions. Promote datadriven decisionmaking and value realization at each stage. Collaborate CrossFunctionally Partner closely with engineering, design, health care experts, marketing, and operations teams. Ensure alignment between gotomarket strategies and product development efforts. Conduct Market & Competitive Analysis Set standards for deep market research and ongoing competitive analysis. Translate insights into strategic direction and actionable product plans. Identify emerging trends, opportunities, and threats in the marketplace. MemberCentric Innovation Ensure customer feedback and user needs are embedded in product decisions. Advocate for a guestfirst approach across all teams and initiatives. Introduce new tools and methods to inspire creativity, innovation, and experimentation. Establish and Manage OKRs Define clear Goals / Objectives and Key Results (OKRs) for product teams. Track progress, measure impact, and drive continuous improvement through data. Hold teams accountable for outcomes and learnings, not just delivery. People Leadership Lead, mentor, and grow a highperforming team of Product Managers. Build strong communication and alignment practices across remote, crossfunctional teams. Manage product teams across multiple time zones and geographies. Qualifications & Experience 10+ years of product management experience, with at least 2 years in a leadership role managing and mentoring product teams. Proven success leading memberfacing products, preferably in technology startups, SMEs, or mediumsize companies. The ideal candidate has a proven track record of building and scaling consumerfacing technology products in startup or highgrowth environments. Demonstrated ability to define and execute product strategy in fastpaced, resourceconstrained environments. Strong data literacy with experience using qualitative and quantitative insights to drive product decisions and business forecasts. Expertise in agile methodologies and lean product development practices. Excellent crossfunctional collaboration skills; able to work closely with engineering, design, marketing, health care experts, and operations teams. Exceptional communication and stakeholder management abilities, comfortable presenting to executive leadership and partners. Customercentric mindset with a passion for delivering outstanding user experiences. Experience with market research and competitive analysis to inform product direction. Benefits Join our team and enjoy a benefits package designed to support your health and wellbeing, including dental and vision care, as well as extended health care coverage. We provide disability insurance for added security and life insurance to protect your loved ones. To promote worklife balance, youll receive paid time off, including vacation days. Additionally, we offer a Group Retirement Savings Plan (GRSP). Experience a workplace that truly cares about you! The annual compensation is based on a number of factors and may vary depending on jobrelated knowledge, skills, experience and alignment to the market. Location In Person, Surrey Pocketpills is committed to creating an accessible and inclusive organization. We are committed to providing barrierfree and accessible employment practices. Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. #J-18808-Ljbffr
Job Title
DIRECTOR, PRODUCT MANAGEMENT