A global hospitality leader is seeking a Regional Escalation Contact in Toronto. This mid-senior level full-time role involves managing luxury hotel support, cultivating relationships with hotel owners, and ensuring a high standard of service delivery. The ideal candidate will have a Bachelor''''s degree in IT or Hospitality Management and over 8 years of technical account management experience. Excellent stakeholder management and communication skills are necessary, with a customer-centric mindset focused on service excellence. #J-18808-Ljbffr
Job Title
IT Service Excellence Lead - Luxury Hotels (Americas)