Job Title

Overview Technical Product Manager (contract) role at Capgemini. This position requires domain-specific technical expertise, avionics knowledge, English fluency, and proven technical team management skills. You will act as the product expert, manage customer inquiries, analyze feedback, and lead bug fix and enhancement prioritization. Responsibilities Serve as the primary product expert, providing accurate technical support to customers and internal teams. Analyze tickets raised by customers, identify root causes, and create accurate bug and enhancement tickets in Agility. Prioritize bug fixes and enhancements, track development progress, and validate changes prior to release. Interpret customer feedback and product issues to provide leadership and guidance to development teams. Deliver accurate solutions to customers through workarounds or software fixes. Ensure all product updates meet quality standards before delivery. Manage technical support processes for all domain-specific products used by customers. Provide reporting and oversight for technical team activities. Technical Profile Strong knowledge of avionics systems and related technologies. Proficiency with product lifecycle management and issue-tracking tools (e.g., Agility). Experience in technical support processes and product validation/testing. Ability to translate customer issues into actionable development tasks. Functional Profile Ability to manage and report on technical team activities. Strong communication skills to interact with customers, development teams, and stakeholders. Analytical skills to interpret feedback and identify improvement opportunities. Leadership in prioritizing and overseeing bug fixes and enhancements. Skills Summary Core Expertise: Avionics systems and product domain expertise Product lifecycle management Technical support and troubleshooting Build & Testing Tools Product validation and QA processes Other Tools & Technologies Agility or similar issue-tracking platforms Soft Skills Strong communication and interpersonal skills Leadership and team management capabilities Analytical and problem-solving mindset Ability to prioritize effectively under pressure Compensation & Benefits The pay range that the employer in good faith reasonably expects to pay for this position is $37.37/hour - $58.39/hour. Our benefits include medical, dental, vision and retirement benefits. Company & Compliance Applications will be accepted on an ongoing basis. Tundra Technical Solutions is among North Americas leading providers of Staffing and Consulting Services. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations. Location & Seniority Seniority level: Mid-Senior level Employment type: Contract Job function: Product Management and Marketing Industries: IT Services and IT Consulting Mississauga, Ontario, Canada; Toronto, Ontario, Canada; Richmond Hill, Ontario, Canada (remote or on-site applicability may vary). #J-18808-Ljbffr