Job Title

Join to apply for the Principal Platform Engineer, Americas role at Ashby Base pay range $202,000.00/yr - $330,000.00/yr Were looking for a curious, rigorous, problemhungry platform engineer (who codes!) to carry the ball as we bring Ashby to the big leagues. Ashby builds software that lets talent teams build an efficient, delightful, respectful hiring process. Similarly, youre an engineer who wants to build a paved road that excellent engineering teams can safely take to the moon and back. We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are bestinclass among our peers: we have tens of millions in ARR, growing >100% year over year, over 2500 customers, very low churn, and many years of runway. Well share more details once we meet, but you now probably have a good idea as to why we''''re hiring for this role. Weve listed this role twice: as a Platform Engineer and Site Reliability Engineer our team does both, and we are open to candidates who lean towards one or the other. About The Role And How We Work Hi Im Colin, Head of EMEA Engineering. Ive spent a number of years leading engineering teams in startups, and that has always included being close to infrastructure teams - no matter what name theyve worn (SRE, infrastructure, platform, etc). Ive got my hands dirty building the initial infrastructure for startups and know the value a talented infrastructure engineer brings. The rigour, the discipline, the peace and quiet when everything just hums along. Our infrastructure is in a good place for now. Nothing is static. Ashby continues to grow rapidly, putting strain on our existing infrastructure. Were always looking to give our customers more powerful hiring software, and building new product features often requires new pieces of infrastructure. Having herded plenty of snowflake servers in the past, Ive learned theres a better way. I (and Ashby) place a lot of value on codeasinfrastructure. As a Platform Engineer at Ashby, youll get to dive into scaling problems, add new capabilities to our platform, and think about how our entire team interacts with infrastructure. All our own engineers own their projects endtoend and ship with minimal oversight. We dont put roadblocks to ensure security when common sense will do and we dont build processes like change management boards around the lowest common denominator. But with great power comes great responsibility: we handle personal and confidential data about some of the biggest decisions we ever make at work. As we grow, more and bigger customers rely on us to be reliable and secure and how we operate internally will need to evolve. Were at an inflection point where our ability to scale and deliver a seamless experience has a makeorbreak impact we have some of the fastest growing companies using our platform every day to hire hundreds of people per month. We need someone like you to make good decisions, debug thorny issues, and build us a futureproof platform that can withstand this scale. Our small but mighty infrastructure team has set up a secure and simple environment (we dont believe in spinning up a new service unless necessary!) for our growing product team to build in. Thats where you come in: you, too, will own projects endtoend and have an impact on core parts of the Ashby developer and user experience. For instance, you could work on: Optimize our homegrown ultradynamic recruiting DSLtoSQL compiler, and create tools to help developers do so Create automated guardrails for the security and privacy of our customer data Help our developers ship features fast through canary deploys, gradual rollouts and feature flags, while keeping complexity manageable and reducing downtime Work with the business and the engineering team to define SLOs and implement the corresponding SLIs. Ensure all communication with external services supports retries and circuitbreakers. Implement the infrastructure to support an eventdriven architecture and data warehouse. Were looking for someone who can build systems that an engineer would like to work with: mature and boring but openminded and approachable. We have to balance reliability with flexibility. Software and its availability are now mission critical to almost every working professional. To be in an SRE in todays world, you have to be extremely comfortable evaluating risk, those you take and those others take. Why you should or shouldnt apply You Should Apply If You never stop. You get weirdly obsessed about a problem that doesnt yet make sense, turn it every which way in your head until the explanation dawns. Youll search every rock, inventory every clue, hunt every mismatch. We do that, too - together well be armed with stateoftheart monitoring tools and an impressive amount of data, and join you in the adventure. You dont take shortcuts. Youre speaking up for the future user, the edge case, the doomsday design. You know product engineers want to build it with you, and see them as allies, where you give them the power and knowledge to access greater things. Youre someone who cares about what you do and the team you do it with, and want to work with others who do as well. Youll be on interview panels choosing your next colleagues, and youll take that seriously. You only want to work with people who make you better, and want to make you better. Youve built infrastructure at a slightly later stage than Ashby is at - you know how to deal with millions of data points, have seen great (or not great) infrastructure make or break customer experience, and have automated everything from provisioning to monitoring and release process. Youre a Swiss army knife (all nationalities welcome ;) ). Youll get every hard problem the company faces. Youll get to do infrastructure updates, security enforcements, database optimization, Kubernetes debugging, and digging through Typescript traces figuring out what doesnt work. You probably dont feel like an expert at at least some of that... and that appeals to you. Role You dont want to make your own decisions on what is the best paved road to build for Ashby, and expect a lead or manager to make the final call on what that is. Our leads (and managers) give ample commentary and feedback on technical decisions and how theyre made, but you ship what you want to build and are accountable for it. You hate SQL. We have a lot of features built around making the best out of data, and our platform engineers also sometimes dive into a gnarly report or advise engineers on a more performant data model to use. You dont want to code. Our SREs are some of our best software engineers and they are just as responsible for the application as the other engineering teams - albeit at a platform level. Reviewing code and submitting code changes will be part of your day to day. Your primary mode of communicating best practices to engineers is live meetings. Were a very async culture and written communication (and code) is how changes get made. As an Ashby SRE, you will need to share new tooling and best practices with engineers faster than your next meeting opportunity will take you. Youve never delivered a project, on your own, without someone prodding you for updates. We have no project or delivery managers to fill your calendar with busy work, but the flip side is you have to do your project management, seek the help you need to get unstuck and cut scope when its worthwhile. Technology Stack TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis. We use Datadog and Sentry on 100% cloudbased (AWS) infra. We take developer experience and reliability seriously: all engineers are on call in a followthesun model, and everyone contributes to developer tooling. What Were Building As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back. Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform Calendar Tetris to find who is available to interview the candidate, schedule on the earliest date possible, and make any lastminute adjustments as availability changed. They must do this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. As hiring managers, we know TA is a critical function, and as engineers, we know software can do better. So, we built and continue to build Ashby to give TA teams the highest standard of tooling. Software thats intelligent and powerful. Software that provides insights into where theyre failing and automates or simplifies many of the tasks theyre underwater with. We want other functions and departments to be jealous of what TA teams can do with Ashby, and today they often are! Engineering Culture Minimal process with ownership over decisions normally made by product and design Natural collaboration and deliberate communication Investing in tools and abstractions that give us leverage Putting effort into building a diverse team Minimal Process & Lots of Ownership Were at an inflection point where our ability to scale and deliver a seamless experience has a makeorbreak impact we have some of the fastest growing companies using our platform every day to hire hundreds of people per month. We can see here though the paragraph fragments again but acceptable. Collaboration is Natural & Communication is Deliberate Our engineering team consists of lifelong learners who are talented but also humble and kind (meet them here!). These attributes create an environment where collaboration happens naturally. We combine this with research, prototyping, and written proposals to see around corners and get feedback from the team across time zones. Focus time is something that we hold sacred, and, with thoughtful and deliberate communication, engineers are in Increase Leverage, not Team Size Great developer tooling. Our CI/CD takes ~10m, and we deploy at least 15x a day. A debugger that works out of the box. Everyone on the team has contributed to our developer experience . Building blocks to create powerful and customizable products fast. At the core of Ashby is a set of common components (analytics modeling and query language, policy engine, workflow engine, design system) that we constantly improve. Each improvement to a common component cascades throughout our app (short video below). Benefits Competitive salary and equity. 10-year exercise window for stock options. You shouldnt feel pressure to purchase stock options if you leave Ashby do it when you feel financially comfortable. Unlimited PTO, and we will encourage you to take it. A minimum of 12 weeks of fully paid parental leave, covered by Ashby. For folks outside the US, it may be longer to be in line with regional requirements. Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! $100/month education budget with more expensive items (like conferences) covered with manager approval. If youre in the US, we offer top-tier health insurance for you and your dependents, with 100% of premiums covered by Ashby. In other countries, we provide high-quality supplemental health insurance for you and your dependents, also fully covered by us. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. #J-18808-Ljbffr