Job Title

Our boutique dental practice is looking for a Head Receptionist who is more than just a ''front desk person.'' We are looking for an Ambassador. We value elite customer service, scripted excellence, and a ''full-bus'' schedule. The Schedule: Monday Thursday (Full-Time) Two Saturdays per month (Required) Compensation & Benefits: Competitive & Growth-Oriented: We offer a highly competitive compensation package that is directly commensurate with your experience, capability, and ability to drive practice KPIs. Performance Culture: We believe in rewarding excellence. Your ability to manage the schedule and lead the front-end ''engine'' will be the primary driver of your compensation growth. The Must-Haves: Tracker Software Proficiency: You must be comfortable navigating Tracker for scheduling, billing, and reporting. Polished Customer Service: You are the ''face'' of the officeprofessional, warm, and highly organized. Insurance Expertise: Deep understanding of dental insurance, claim submission, and payment collection. Previous experience as a dental receptionist is a MUST Good knowledge of dental terminology relevant to dentistry Experience with electronic computer systems and office management tools Key Responsibilities: Practice Ambassador: Greeting and dismissing patients with a ''concierge'' level of service. Schedule Mastery: Proactively ensuring the schedule is full, productive, and balanced. Financial Integrity: Managing claims and accepting payments with 100% accuracy. Team Leadership: Getting along with and motivating team members to reach daily goals. To Apply: Submit your resume to To show us your attention to detail, please include a brief sentence about how you answer the phone. Job Types: Full-time, Permanent Benefits: Casual dress Bonus Dental care On-site parking Ability to commute/relocate: Maple, ON L6A 1P4: reliably commute or plan to relocate before starting work (required) Application question(s): Able to work until 8pm on Wednesdays AND 2 Saturdays a month Experience: Dental receptionist: 2 years (required) Language: English (required) Work Location: In person