Job Title

IMG Candidate (Preventive Care Call Center) Location: 2200 Dundas St E, Mississauga, ON L4X 2V3 Employment Type: Full time Overview We are seeking a dedicated International Medical Graduate (IMG) with 12 years of nursing experience to join our Preventive Care Call Center team. This role focuses on delivering patient-centered care through telehealth and preventive health strategies. Responsibilities Provide goal-directed, patient-oriented nursing care aligned with professional standards. Communicate effectively with the healthcare team, sharing ideas and concerns, and actively participate in problem-solving. Use clinical knowledge, skill, and judgment to triage incoming patient calls, assess health needs, and provide appropriate guidance. Demonstrate understanding of chronic disease management and patient self-care strategies. Initiate and update Electronic Medical Records (EMR) for patient interactions, including visit purpose, history, and health needs. Accurately record patient vitals when applicable and ensure readiness for virtual or in-person consultations. Maintain confidential, concise EMR documentation for patient follow-ups and preventive care recalls. Exhibit excellent phone etiquette and empathetic communication skills. Participate in team meetings and contribute to improving organizational operations. Ensure all medical information provided is current, evidence-based, and unbiased. Act as a clinical resource for administrative staff, MOAs, and other disciplines. Qualifications Minimum 12 years of nursing experience (clinical or telehealth). Proficiency in data entry, EMR systems, and Microsoft Office. Ability to work flexible shifts and collaborate effectively in a team environment. Strong time management, punctuality, and reliability. Attendance record in good standing. Nice to Have Experience in telemedicine or virtual care settings. Background in family practice or preventive care programs. Familiarity with chronic disease prevention strategies and patient education. Job Types: Full-time, Permanent Pay: $18.00-$23.00 per hour Work Location: In person