Overview HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages. As the only bank solely dedicated to serving homeowners 55 and up, were passionate about helping Canadian homeowners live retirement on their terms. We offer a range of reverse mortgage solutions, including our flagship CHIP Reverse Mortgage product. Position Summary The role will be instrumental in evolving the Human Resources function by partnering with people leaders to develop HR solutions that support operational effectiveness and the achievement of business objectives. You will provide guidance to business leaders on employee relations matters, performance management, training and development, and succession to support a positive employee experience and promote a performance-based culture. You will also play an active role in ensuring our people strategy is designed to attract, engage and retain talent at all levels within the organization. The HomeEquity Bank Human Resources team is a talented group of client-centric professionals who enjoy a collaborative HR environment and supporting a dynamic organizational culture. Major Elements Of The Role Key accountabilities of this position include: Partner with people leaders to develop HR approaches and activities that meet business needs and support a performance-based culture that promotes growth, innovation and organizational effectiveness Review people metrics, operational data and employee engagement data in partnership with people leaders to identify opportunities and develop solutions Provide guidance to people leaders on all people-related matters to implement solutions that address specific HR needs, while ensuring consistency and alignment with corporate standards and approaches Develop talent and succession plans to ensure the right people in the right roles with the right skills at the right time Work closely with management and employees to support a positive work culture, increase engagement, productivity and retention Participate in the employee onboarding experience to ensure employees are aware of health & safety, discipline, performance, policies, and aspects of our business related to the fact that we are a regulated entity Conduct needs assessments and identify training needs to support effective business operations, employee and leadership development Provide consistent interpretation, advice and counsel to people leaders on complex people management issues that may require corrective action, progressive discipline or termination, ensuring to advise the HR Director as required Provide guidance and advice to people leaders on legal and compliance matters, ensuring adherence to relevant legislation Play an active role in implementing HR programs, tools and processes to support leadership and employee effectiveness, employee development, change management, etc. Cultivate a positive work environment to enable a motivated, engaged workforce and help optimize employee retention through effective, proactive human resource programs and communications In partnership with the HR Director, support HR policy updates for annual review by internal stakeholders. Support Regulatory Reporting. Support the annual Regulatory Compliance Management process and keep up to date with emerging changes to employment law Lead the Recognition Program ensuring consistent adoption, tracking usage and impact, and advising leaders on effective recognition practices Execute the Listening Strategy by coordinating survey cycles, interpreting insights, and guiding leaders through meaningful action-planning to improve the employee experience Be a champion of continuous improvement and employee experience Qualifications Skills and experience required: University degree or college diploma preferably in Human Resources and/or Business CHRL designation and a member in good standing with HRPA 5-7 years of progressive and relevant Human Resources Generalist experience, preferably with some previous experience in a financial institution Thorough knowledge of the Canada Labour Code (sections II and III), provincial Employment Legislation and Employment Equity Attributes High integrity with the ability to deal with confidential, sensitive information with a high degree of professionalism Ability to constantly adapt to evolving business demands in a planned and organized manner Strong customer service orientation with enthusiasm for a changing and evolving organization and culture Strong written and verbal communication skills, including the ability to convey information in a practical, straightforward way Ability to work independently with minimal management oversight Demonstrated ability to objectively investigate issues, report findings, and recommend solutions Strong analytical and problem-solving skills Previous experience with WorkDay or another Human Capital Management system would be an asset Working Conditions Unique To Job Hybrid work environment Why Work At HomeEquity Bank? Great Environment HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way. We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees. A Dynamic Culture With People at the Centre We believe our people make all the difference; our commitment to inclusivity, professional development, and employee experience has been recognized through awards including Greater Torontos Top Employers 2024, Waterstone Canada''''s Most Admired Corporate Cultures 2022-2023, the Globe and Mail''''s Report on Business: Canada''''s Top Growing Companies 2022 (third year since 2019), Canadian Mortgage Professional (CMP) Top Mortgage Employer 2023, and Achievers Top 50 Most Engaged Workplaces 2023. Growth and Opportunities We provide challenging and rewarding careers in a wide variety of fields. We continuously develop and train our employees through professional growth opportunities and on-the-job training. We also encourage our employees to develop professionally and personally through career development programs including our Educational Assistance Program, designed to reimburse costs related to professional learning and development. Celebrating Great Work and People We have programs to recognize professional achievement, including the Appreciate! Program, the High Five Award Program, and the Presidents Award Program. Our Community Leadership Program recognizes employees who impact communities through volunteer work with a grant to their charity of choice. We also provide one paid day off each year to volunteer. The Perks (for eligible employees) Extended health and dental benefits Employee & Family Assistance Program Employer-Matched Group Retirement Savings Plan Employee Share Investment Plan Well-being initiatives including a wellness account; virtual self-care programs and extended mental health benefits Employee corporate discount for GoodLife Fitness HomeEquity Bank is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Please note that our successful candidate is required to complete a background check. Stay in the Know About: Find out what were up to online, and learn more about what makes HomeEquity Bank a great place to work: LinkedIn, YouTube, Facebook, Twitter, Instagram, Chip.ca Join Us! If youre ready to build the future of reverse mortgages, we want to hear from you. #J-18808-Ljbffr
Job Title
Human Resources Client Partner