lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. This role is for an existing vacancy. When a Pop-Up location first opens, the initial roles are considered new vacancies. Any future openings at that same location are classified as existing vacancies. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They are responsible for leading inventory shifts, overseeing all back of house (BOH) product operations, and ensuring both the floor and BOH are stocked and wellorganized. The Product Operations Lead provides input to team member performance evaluations, recommendations into store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. The Product Operations Lead also oversees and delivers a worldclass guest (i.e., customer) experience when scheduled to work on the floor. Core Responsibilities of the Job - Collaborate with store leadership to bring product strategy to life. - Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs). - Ensure execution of product actions (e.g., pull backs, consolidations, repricing). - Engage team members in inventory management by creating a fun and productive atmosphere for the shift. - Monitor product levels and communicate findings to support sellthrough strategy and optimal product availability for the guest. - Review and interpret daily business data and metrics to inform actions, for example analyzing product sellthrough data to provide recommendations to store leadership regarding product focus or, for outlets, pricing. - Participate in the stores hiring process, including recruitment, selection and hiring recommendations, onboarding, and training. - Address team member performance and support their ongoing learning and development by providing direct feedback and inthemoment recognition, coaching, demonstrations, and handson experiences. - Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members. - When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establishes a worldclass guest experience. Job Requirements - Must be legally authorized to work in the country in which the store is located. - Must have the ability to travel to assigned store with reliable transportation methods. Schedule / Availability - The work schedule can vary based on store needs. - Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays. - In addition, during peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some team members. Experience - 1 year of work experience. - Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work. - Some experience in leading, mentoring, delegating or process implementation with others. Job Assets (i.e., nice to have; not required) - Education: High school diploma/GED/equivalent, or above. - Experience (not necessarily the only focus of a role): retail, sales, distribution center, or warehouse operations related; reviewing and interpreting business reports and metrics to inform action. - For Experiential stores with food/beverage service only: Food safety and/or liquor service certification. What We Look For - Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences. - Integrity: Behaves in an honest, fair, and ethical manner. - Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fastpaced environment; recovers quickly from setbacks. - Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work. - Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives. - Decision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisions. - Planning and Organizing: Plans and organizes work in a clear and efficient manner to ensure completion in alignment with priorities. - Interactive Communication: Conveys information effectively and understands information shared while interacting with others. Work Context (e.g., environment, interactions, physical) - Work involves moving through the store, sometimes in the front of the house with bright lights and loud music, and sometimes in the back of the house with no windows or natural light. - Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices. - Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg) or using ladders to reach materials. - For Experiential stores with food/beverage service only: Work may involve using industrial kitchen equipment and exposure to heat in order to prepare food or beverages. Compensation & Benefits Package Base Pay Range: $22.75 - $26.17/hour, subject to minimum wage in the location. Target Bonus: $2.00/hour Total Target Base Pay Range: $24.75 - $28.17/hour. - Extended health and dental benefits, and mental health plans. - Paid time off. - Savings and retirement plan matching. - Generous employee discount. - Fitness & yoga classes. - Parenthood topup. - Extensive catalog of development course offerings. - People networks, mentorship programs, and leadership series (to name a few). This role is for an existing vacancy. When a PopUp location first opens, the initial roles are considered new vacancies. Any future openings at that same location are classified as existing vacancies. Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective. lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at [email protected]. In your email, please include the position title, the location of the position and the nature of your request. The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions. At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individuals own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses. Qui nous sommes lululemon est une entreprise innovante de vtements performants pour le yoga, la course pied, lentranement et dautres activits sportives. En tablissant des standards levs en matire de tissus techniques et de design fonctionnel, nous crons des produits et des expriences qui aident les gens bouger, crotre, tisser des liens et se sentir bien. Nous devons notre succs nos produits innovants, limportance que nous accordons nos magasins, notre engagement envers notre personnel et aux connexions incroyables que nous tablissons dans chaque communaut o nous nous trouvons. En tant quentreprise, nous nous efforons de crer un changement positif pour construire un avenir sain et prospre. Cela consiste notamment crer un environnement quitable, inclusif et ax sur la croissance pour notre personnel. Rsum du poste Le ou la responsable des activitsproduits fait partie de lquipe de gestion du magasin qui est responsable de lexcution de la stratgie gnrale des produits, notamment les activitsproduits et la gestion des stocks. Il ou elle est responsable de diriger les quarts de travail consacrs linventaire, de superviser toutes les activitsproduits lies larrireboutique et de veiller ce que le plancher et larrireboutique soient bien remplis et bien ordonns. Le ou la responsable des activitsproduits fournit des perspectives en matire dvaluations du rendement des membres dquipe, des recommandations en lien avec les dcisions dembauche du magasin et agit titre de superviseur(e) en service tout en grant les quarts de travail consacrs aux inventaires. galement, le ou la responsable des activitsproduits supervise et offre une exprienceinvite (c.--d. exprienceclient) de classe mondiale quand il ou elle doit travailler sur le plancher. Principales responsabilits lies au poste - Collabore avec lquipe de gestion du magasin pour donner vie la stratgie lie aux produits. - De faon proactive, planifie, priorise, gre et dirige les activits de traitement et dexactitude des stocks conformment aux mthodes dexploitation standards (MES). - Assure lexcution des mesures lies aux produits (p.ex. les retraits, les consolidations, la rvision des prix, etc.). - Motive les membres dquipe en matire de gestion de stocks en crant une atmosphre amusante et productive tout au long du quart. - Surveille les niveaux de produits et communique ses observations pour soutenir la stratgie dcoulement des stocks et loptimisation de la disponibilit des produits pour les invits. - Consulte et interprte des donnes et les indicateurs commerciaux quotidiens pour orienter des mesures, comme en analysant les donnes dcoulement des produits afin de donner des recommandations lquipe de gestion du magasin relativement aux produits prioriser ou, dans le cas des entrepts, ltablissement des prix. - Participe au processus dembauche du magasin, notamment au recrutement, la slection, aux recommandations lies lembauche, lorientation et lintgration, et la formation. - Gre le rendement des membres dquipe et soutient leur apprentissage et leur dveloppement continus en leur offrant une rtroaction directe, de la reconnaissance immdiate, de laccompagnement professionnel, des dmonstrations et des expriences pratiques en temps opportun. - Favorise un environnement dquipe la fois respectueux et inclusif en tablissant des relations daide au travail avec les membres de lquipe. - titre de superviseur(e) en service pendant louverture du magasin, se dplace avec dynamisme et gre le plancher afin que tous les invits reoivent de lducation technique sur les produits et de crer une exprienceinvit de classe mondiale. Exigences du poste Admissibilit - Doit tre lgalement autoris(e) travailler dans le pays dans lequel le magasin est situ. - Doit avoir la capacit de se rendre au magasin assign en utilisant des moyens de transport fiables. Horaire et disponibilit - Lhoraire de travail peut varier en fonction des besoins du magasin. - Les quarts de travail ont normalement lieu les matins, les aprsmidi, les soirs, les fins de semaine et les jours fris. - De plus, pendant les priodes achalandes, les vnements spciaux ou dautres circonstances, lhoraire de certains membres dquipe peut inclure des petits matins ou des soires tardives/des nuits compltes. Exprience - Un an dexprience professionnelle. - De lexprience en matire de gestion des stocks, de marchandisage de produits ou visuel, de rapprovisionnement ou de planification, et en logistique, y compris lutilisation de technologie commerciale pour accomplir des tches. - De lexprience en gestion, en accompagnement professionnel, en dlgation ou en mise en uvre de processus avec dautres. Atouts pour lemploi (i.e., souhaitable, mais pas obligatoire) - ducation: diplme dtudes secondaires, formation gnrale, ou quivalent ou ducation suprieure. - Exprience (pas ncessairement lie la responsabilit essentielle dun rle): vente au dtail, vente, centre de distribution ou exprience lie des activits dentrept; consultation et interprtation de rapports et dindicateurs commerciaux pour orienter des mesures. - Magasins exprientiels servant des aliments ou de la boisson seulement: certification en salubrit alimentaire ou en service de spiritueux. Nos besoins - Inclusion et diversit: cre/soutient un environnement inclusif qui valorise/clbre les diffrences. - Intgrit: se comporte de manire honnte, quitable et thique. - Adaptabilit/agilit: sait grer lincertitude et lambigut et peut changer de priorits dans un environnement en volution rapide; se remet rapidement des checs. - Leadership: a la capacit et le dsir de diriger et dinspirer les autres; motive, responsabilise, dveloppe et dirige les personnes dans leur travail. - Collaboration et travail dquipe: travaille de manire productive avec les autres et les soutient pour atteindre des objectifs communs; recherche la cration de liens, des partenariats et des points de vue divers. - Prise de dcisions/rsolution de problmes: repre les occasions damlioration; value les solutions de rechange et prend des dcisions judicieuses en temps opportun. - Planification et organisation: planifie et organise le travail dune faon claire et efficace pour garantir quil soit termin conformment aux priorits. - Communication interactive: transmet linformation efficacement et comprend linformation partage tout en interagissant avec dautres personnes. Contexte professionnel (p.ex. environnement, interactions, physique) - Le ou la titulaire du poste devra se dplacer dans le magasin, parfois sur le plancher de vente aux lumires vives et la musique forte, parfois dans larrireboutique sans fentre ni lumire naturelle. - Le travail du ou de la titulaire du poste se fait en quipe, mais galement de faon indpendante et parfois avec un ordinateur ou dautres appareils techniques. - Le ou la titulaire du poste peut avoir dplacer des botes pesant jusqu 13,6kg (30lb) ou utiliser une chelle pour atteindre des objets. - Magasins exprientiels servant des aliments ou de la boisson seulement: le ou la titulaire pourrait avoir utiliser des ustensiles de cuisine industriels et sexposer des sources de chaleur pour prparer des aliments et des boissons. Rmunration et avantages sociaux Plage salariale de base: 22,75 26,17 $/heure, assujetti au salaire minimum du lieu. Prime cible: 2,00 $/heure. Plage salariale de base totale: 24,75 $ 28,17 $/heure. - Rgimes tendus de prestations de soins mdicaux, dentaires et de sant mentale. - Congs pays. - Cotisations de lentreprise aux rgimes dpargne et de retraite. - Gnreuses remises pour les employs. - Des cours de conditionnement physique et de yoga. - Un programme jeunes parents hors pair. - Riche catalogue doffres de cours de dveloppement. - Rseaux de personnes, programmes de mentorat et srie de leadership (entre autres). #J-18808-Ljbffr
Job Title
Product Operations Lead | Upper Canada Mall