Job Title

Job SummaryTim Hortons is seeking a highly motivated and people-focused Assistant Restaurant Manager Hospitality Leadership to support daily restaurant operations while delivering exceptional guest experiences. This role is ideal for a hospitality professional who thrives in a fast-paced environment, leads by example, and is passionate about team development, operational excellence, and brand standards. The Assistant Restaurant Manager works closely with the Restaurant Manager to ensure consistent quality, efficiency, and a welcoming atmosphere for every guest.Key ResponsibilitiesSupport the Restaurant Manager in overseeing daily operations, including service, food quality, cleanliness, and safetyLead, coach, and motivate team members to deliver outstanding customer service aligned with Tim Hortons brand valuesAssist with staff scheduling, shift planning, and labor optimization to meet business demandsEnsure compliance with food safety, health, and hygiene standards at all timesMonitor inventory levels, assist with ordering, and minimize waste and shrinkageHandle guest feedback and resolve issues professionally to ensure customer satisfactionSupport hiring, onboarding, training, and performance management of team membersAnalyze sales performance and operational metrics to support continuous improvementStep in as acting Restaurant Manager in their absence when requiredRequired Skills and QualificationsStrong leadership and interpersonal skills with a hospitality-first mindsetExcellent communication and customer service abilitiesAbility to manage multiple priorities in a high-volume environmentSolid understanding of food service operations and guest experience standardsBasic knowledge of inventory control, cost management, and labor planningProficiency in using point-of-sale (POS) systems and basic reporting toolsHigh level of integrity, accountability, and professionalismExperienceMinimum of 24 years of experience in quick service restaurants (QSR), hospitality, or retail operationsPrior supervisory or assistant management experience preferredProven experience leading teams and supporting operational goalsWorking HoursFull-time positionFlexible schedule including mornings, evenings, weekends, and holidays as business requiresShift-based work aligned with restaurant operating hoursKnowledge, Skills, and AbilitiesStrong understanding of hospitality leadership and team engagementAbility to train, coach, and develop team members for long-term successSound decision-making and problem-solving skillsAbility to work under pressure while maintaining service qualityKnowledge of health, safety, and food handling regulationsPhysical ability to stand for extended periods and perform operational tasksBenefitsCompetitive salary and performance-based incentivesOpportunities for career growth and internal promotionComprehensive training and leadership development programsEmployee meal discountsSupportive and inclusive team cultureHealth and wellness benefits (as per location and eligibility)Why Join Tim HortonsAt Tim Hortons, we are more than a restaurantwe are a community. Joining our team means becoming part of a globally recognized brand built on quality, warmth, and guest satisfaction. We invest in our people, promote from within, and provide a supportive environment where your leadership skills can grow and make a real impact.How to ApplyInterested candidates are encouraged to apply by submitting their updated resume through the Tim Hortons careers portal or via the designated recruitment platform. Shortlisted candidates will be contacted for the next steps in the selection process. #J-18808-Ljbffr