Company Overview Salt is a North American marketing agency that creates connected experiences through creative, digital & media innovation. Position Description ROLE: ACCOUNT SUPERVISOR TEAM: ACCOUNTS LOCATION: TORONTO (HYBRID) Salts mission is Earn The Worlds Attention. We are committed to delivering meaningful, effective results, connecting perspectives across mediums, and fostering a culture of collaboration and humility. Role Overview As an Account Supervisor, youll oversee a portfolio of midsized client accounts or multiple brands within a larger partnership, operating in a fastpaced, clientfacing environment. You are both a trusted advisor to clients and a daytoday leader for your team, balancing handson delivery with coaching and oversight. Youll manage relationships, budgets, and crossfunctional execution, ensuring every campaign phase delivers measurable value against client goals. Youll proactively identify opportunities, risks, or efficiencies, bringing clarity and structure to complex, multichannel programs. With a balance of strategic thinking, sharp communication, and calm problemsolving, youll lead integrated teams through shifting priorities with confidence and composure. Whether guiding junior colleagues, managing vendors, or preparing client strategies, youll bring initiative, adaptability, and integrity to every interactionhelping teams deliver great work from idea to execution. Core Responsibilities Project & Operational Management Independently manage a portfolio of projects and workstreams, ensuring delivery across all phases of execution. Own timelines, approvals, and crossfunctional coordination to keep integrated campaigns on track. Lead internal meetings, project schedules, and operational activities across the account lifecycle. Anticipate needs and proactively address risks, adapting plans to shifting priorities while maintaining composure. Identify and implement process improvements that increase efficiency, delivery quality, and team effectiveness. Vendor & Partner Management Recommend and select vendors based on project needs, scope, and quality expectations. Manage contracts, negotiations, and performance to ensure accountability and highquality delivery. Build and maintain trusted relationships with suppliers, freelancers, and agency partners to strengthen longterm collaboration. Provide oversight, direction, and coaching to team members and onsite staff, fostering morale and professional growth. Financial Acumen Build and manage budgets, including estimates, scopes, and rationales, with accuracy and accountability. Monitor costs and variances throughout the project lifecycle, proactively proposing tradeoffs or solutions. Partner with Finance to reconcile budgets, ensure compliance, and deliver timely financial reporting. Manage account financials, including invoicing, billing, and payments, in collaboration with internal teams. Provide strategic budget guidance to clients, including scenario planning and costjustified recommendations. Uphold integrity, transparency, and professionalism in all financial practices. Client Growth Act as the daytoday client lead, managing relationships and ensuring consistent delivery of highquality work. Build trusted client partnerships by communicating with clarity, adapting tone and delivery to stakeholder needs. Develop a deep understanding of the clients business, brand, and objectives to proactively support their goals. Prepare for and actively contribute to client meetings with insights, recaps, and recommendations. Gather and share pre and postprogram learnings to connect results to client KPIs and inform future work. Identify and pursue opportunities for organic growth, expanded partnerships, and new business proposals. Support client briefs and strategic proposals to enhance new business and retention efforts. Experience & Skills 57 years of experience in the marketing industry, including 5+ years in account management or a related clientfacing role within a creative, experiential, or integrated agency. Proven leader with strong peoplemanagement skills, including mentoring, coaching, and supporting team morale and professional growth. Demonstrated ability to oversee multiple midsized accounts or brand portfolios, managing complex campaigns with accuracy, clarity, and accountability. Experienced in vendor selection, contract negotiation, and partner management, with a track record of building trusted, longterm relationships. Skilled in financial management, including budget building, monitoring variances, reconciling programlevel financials, and contributing to team P&L oversight. Excellent communicator and confident presenter, able to adapt tone and delivery to clients, teams, and stakeholders while simplifying complexity. Strategic thinker with a passion for marketing, brand partnerships, and business growth, able to proactively identify client opportunities and risks. Highly organized, adaptable, and calm under pressure, thriving in fastpaced environments with shifting priorities. Perks & Benefits That Set Us Apart WorkLife Flexibility: Hybrid setup, up to 28 paid days off, winter holiday shutdowns, and dogfriendly office vibes. Comprehensive Coverage: Health, dental, and vision plans, plus Salt Bucks to spend on what matters to youwellness, RRSPs, or extra time off. GrowthDriven Culture: Dedicated Salt Days, toptier learning access, and formal leadership development. CelebrationFirst Mentality: Legendary team trips, seasonal socials, and Salt Swag that reps your squad. Real Rewards: Referral and new business bonuses, exclusive lifestyle perks, and personalized wellness options. Culture of Belonging: DEI programs, active ERGs, and a workplace where every voice counts. What We Stand For Salt of the Earth: We lead with humility, honesty, and heartalways. Do Whats Right: No shortcuts. We choose integrity over ease, every time. Earn Your Salt: We roll up our sleeves, chase results, and celebrate the journey. Make Things Better: Were solutionseekers, always pushing for smarter ways forward. Seek Different Perspectives: Diversity fuels our thinking. Inclusion drives our impact. The anticipated annual base salary range for this position is $80,000$100,000. Individual compensation within this range is determined based on jobrelated factors such as experience, skills, level of responsibility, internal equity, and business needs. This range represents the expected base salary for this role and does not include other elements of SALT/The Kitchens total rewards program. #J-18808-Ljbffr
Job Title
Account Supervisor