Job Title

Food & Beverage Manager is responsible for the strategic leadership, financial performance, and operational excellence of all food and beverage operations within our property. This role provides vision and direction to deliver outstanding guest experiences, drive revenue growth, and ensure the highest standards of quality, service, and compliance throughout the food and beverage department. Key Responsibilities Leadership & Strategy Provide strategic direction for all F&B operations, aligning with the hotel''s overall business goals Lead, mentor, and develop F&B leadership teams Foster a culture of service excellence, accountability, and continuous improvement Operations Management Oversee all food and beverage outlets, including kitchen, restaurants, room service, banquets Ensure consistent service standards, product quality, and brand compliance Collaborate with Culinary team on menu development, concept innovation, and seasonal offerings Financial Performance Develop and manage annual budgets, forecasts, and business plans Monitor and control labour costs, food and beverage costs, and operating expenses Analyze financial reports and KPIs to maximize profitability and revenue growth Guest Experience & Quality Ensure exceptional guest satisfaction and handle escalated guest concerns professionally Maintain high standards of cleanliness, presentation, and service delivery Drive guest engagement through promotions, special events, and outlet programming Compliance & Risk Management Ensure compliance with all health, safety, sanitation, and liquor regulations Oversee inventory control, purchasing, and vendor relationships Implement and monitor standard operating procedures across all outlets Qualifications Minimum 5 years of progressive leadership experience in hotel or hospitality F&B operations Proven experience managing multiple outlets and large teams Strong financial acumen with demonstrated success in budgeting and cost control Exceptional organization, leadership, communication, and interpersonal skills In-depth knowledge of food & beverage trends, service standards, and regulations Degree in Hospitality Management, Business, or related field preferred What We Offer Competitive compensation and bonus structure Opportunities for career advancement within the organization A collaborative and professional leadership environment Comprehensive benefits package and hotel perks What is it like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision ''to fill the earth with the light and warmth of hospitality'' unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all What else are we looking for? Hospitality - We''re passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We''re leaders in our industry and in our communities. Teamwork - We''re team players in everything we do. Ownership - We''re the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline Join us in creating memorable experiences for our guests by providing outstanding service in every interaction DoubleTree by Hilton Ottawa Downtown is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. DoubleTree by Hilton Ottawa Downtown is also committed to ensuring that each individual will have genuine, open and unhindered access to employment opportunities. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact us. We thank all candidates for their interest; however, we will only contact those selected for an interview. Job Type: Full-time Pay: $80,000.00-$90,000.00 per year Benefits: Company events Dental care Discounted or free food Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Store discount Vision care Wellness program Work Location: In person