Job Title

Trans Canada Safety is positioned as a growing leader in fire protection and distribution of health, safety, and fire equipment in Ontario. We are currently hiring a Service Coordinator for our fire protection services division located at our Thunder Bay Branch. Our Thunder Bay Branch requires a positive, self-motivated and team-oriented Fire Service Coordinator to support all aspects of the administration of our Service Department. Responsibilities will include but are not limited to: Manage technician(s) schedules and act as a liaison between customers and the company. Schedule customer inspections/repairs/installations/service calls and answer customer questions. Keep accurate written notes regarding requests from staff and customers for referencing. Review and update inspection reports and provide accurate records to our customers. Strive to maintain the highest level of customer satisfaction. Responsible for billing and preparing quotations for customers deficiencies and proposals. Qualifications: Experience with Microsoft Word, Excel, Outlook, and QuickBooks General knowledge of quoting and ability of meeting deadlines Ability to work in a fast-paced environment, always positive and self-motivated Exhibit strong and effective organizational skills Works well in a team environment Maintain professional but friendly and outgoing demeanor Attention to detail and the ability to multitask -Coordination/scheduling experience is an asset Education/Experience Post Secondary School education in Office Administration/Business or a related discipline preferred. Previous experience in coordination/scheduling is an asset. 1-2 years experience preferred. Offerings Competitive wages commensurate on experience and skill sets Standard paid time off Benefits o Dental Care o Disability Insurance o Extended Health Care o Life Insurance RRSP Program Opportunity to progress within the department, company, and industry Job Types: Full-time, Permanent Pay: $42,000.00-$60,000.00 per year Benefits: Disability insurance Vision care Education: Secondary School (preferred) Experience: service coordinator: 1 year (preferred) Work Location: In person