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Overview Intuit est la plateforme technologique financire mondiale qui favorise la prosprit des personnes et des communauts que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilit de prosprer. Nous ne cessons jamais de travailler pour trouver de nouvelles faons innovantes de rendre cela possible. Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Responsibilities You will help customers complete their taxes using Intuit TurboTax products, providing tax guidance, reviewing personal tax returns, full-service return preparation, and managing product/software inquiries. You will utilize government websites, professional resources, and team expertise to research and provide the correct answers. As this is a virtual, customer-facing role, you will use state-of-the-art video communication software to interact with customers and document interactions to maintain accurate records. You must have a minimum of two (2) years of paid professional tax preparation experience. You will be asked to provide your CRA RepID to allow use of the CRA Represent a Client service upon successful onboarding. You have experience using professional tax software to prepare and file personal tax returns, including those with complex elements such as employment, selfemployment, rental income, investments, T1135 forms, foreign income, and various credits and deductions. You are passionate about helping customers navigate taxation complexities and are committed to enhancing our brand by delighting customers. You possess excellent customer service skills and are excited to interact with customers via video and audio tools in a professional, friendly, and confident manner. Must be willing and available to work a flexible schedule with a minimum of 20 hours per week. Strong mastery of English and French is required. As a seasonal Frenchbilingual tax expert, you will prepare returns and provide realtime guidance to clients across Canada. This posting is for an existing vacancy. Additional Qualifications Experience preparing corporate tax returns (T2). Experience preparing Quebec tax returns (TP1). Skills & Abilities Tax expertise fundamental understanding of tax laws and concepts, with ability to learn and stay current. Effective communication written and verbal skills to provide quality service. Complex problem solving commitment to understanding and resolving client issues and escalating when necessary. Research / resourcefulness curiosity, continuous learning, and ability to find solutions. Technical acumen willingness to learn tools needed for the role and basic troubleshooting skills. Compensation Intuit offers a competitive compensation package with a pay-for-performance rewards approach. The expected base pay range for this position is: PEI: $24.50/hour $33.50/hour BC: $24.50/hour $33.50/hour Nova Scotia: $24.50/hour $33.50/hour This position is eligible for a cash bonus, equity rewards, and benefits, in accordance with applicable plans and programs. Pay is based on job-related knowledge, skills, experience, and work location. Intuit conducts regular pay equity comparisons across ethnicity and gender categories. Location: Detroit, MI (salary range $75,000.00$95,000.00). #J-18808-Ljbffr