Skip to Main Content

Job Title


Sale and Service Administration Assistant (Summer Student)


Company : TW Insurance Services Ltd.


Location : Ottawa, Ontario


Created : 2026-01-25


Job Type : Full Time


Job Description

Sale and Service Administration Assistant (Summer Student)With every job, theres always the question of why. Why join a company? Why be part of their mission? Here, the why is easy. Its because at some point, weve all needed someone there for us.At the OTIP Group of Companies (OGC), we believe that something special happens when employeesfeel valued forthe work they do, supportedasthe people they are, andincluded in thevery fabric of the organization: they bringtheirbestto work every day. And that's why we mean itwhen wesay we put our people at the centreofeverything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.Job DescriptionWhat Youll Do:Reporting to the Assistant Manager, Service, youll provide administrative and billing support, as requested.The core parts of your role will be to:Provides support to the Brokers in the Group Home & Auto and Lifestyle teams and helps respond to various inquiries and information requests.Completes administrative requests, which includes assembling information and documents, and/or making changes to policies.Completes follow-up by contacting appropriate parties via letter, email or telephone.Consults with the Brokers to help resolve problem situations as required.Prepares and processes responses in accordance with established standards.Distributes mail and faxes. This includes opening and sorting mail correspondence for distribution to employees, as well as scanning and electronic indexing.Completes data entry in the Broker Management System.Keeps information confidential to protect operations.Performs other duties within competence, as assigned.QualificationsLets Talk About You:This is the unique blend of skills and experience we would love to see in an ideal candidate:Intermediate knowledge of Microsoft Office Suite applications.Superior time management and organizational skills to manage competing priorities, including project management skills.Ability to learn and adapt in a fast-pace environment including working with various computer programs, databases and software.Ability to work independently and as part of collaborative team environment.Working Conditions:General office environment.We also consider your potential.If you know you have what it takes to do the job, but your experience doesnt exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.Additional InformationSome of the Perks We Offer:We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons youll love working here:Rewarding salary and bonuses that truly value your dedicationIndustry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first dayDefined benefit pension plan for a financially confident retirement100% coverage of approved continuing education and licensing fees (including RIBOcourses in Ontario)Access to a wealth of learning resources, including LinkedIn Learning for professional developmentFlexible work-from-home and hybrid optionsUnlock your potential with opportunities for advancementLets work together! If you are interested in this opportunity, pleaseapply online.OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.We are an equal opportunity employer and encourage applications from all qualified individuals.We thank all applicants for their interest; however, only candidates selected for an interview will be contactedDiscover service that revolves around you #J-18808-Ljbffr