WHO WE ARE When it comes to health, we''re always looking for ways to push for better. It''s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter''s prescription. He knew there had to be a better way. So, he introduced North America''s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians. We aren''t just a health and benefits company. We''re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We''re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body. Our mission is to create better health for all Canadians, and we know that starts with our employees. THE ROLE IN A NUTSHELL Base Salary: CAD $59, ,109.00 This position reports to the Director, National Account Management. OVERVIEW OF RESPONSIBILITIES: Provide analysis and reporting related to Partner information needs and operational aspects of Partner contracts, and other Partner reporting as required. Develop Partner monitoring and analytical systems (forecasts, monthly/quarterly activity reporting, trend analysis, etc.). Develop and provide analysis and internal management reports related to operational performance (revenue growth, costs, operational activities, etc.). Develop specific monitoring and forecasting tools for the Adjudication and GS4SB Team. Review ad-hoc requests for reports or analysis and service the request on a timely basis. Automate regular reports as required. Develop customized or ad-hoc reports as required to support business activities. Liaise with Partners and internal staff to validate report requirements, set expectations regarding report capabilities and service delivery, and respond to inquiries regarding report output. Collaborate with other business units in support of reporting and/or Partner reporting needs. Participate on projects or provide ad hoc support within the team, as needed. WHO WE''RE LOOKING FOR Excellent written and verbal communication skills are essential. Must be able to communicate effectively with internal and external individuals. Demonstrated expertise in modeling approaches, tools, and analytics. Understanding of database principles to enable analysis and/or reporting. Able to analyze and provide solutions to meet varied reporting requirements. Superior analytical, technical and problem solving skills. Ability to interpret and explain data. Proficient at the advanced level in MS Office Excel, MS Word, MS PowerPoint and MS Access. Proficient at the advance level in Business Objects, Power Query, Power BI and comparable reporting tools. Demonstrates an aptitude for detail and is results focused, while having the ability to see the big picture and how tasks fit into accomplishing overall company objectives. Ability to work creatively and independently to organize and prioritize work activities and deliverables, managing to departmental service standards. 3-5 years of health benefits industry knowledge preferred. University degree in Business, Mathematics, or Computer Science. THE CULTURE We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone''s voice is heard and valued. Because that''s what it takes to create better health for all. We dare to challenge the status quo. And we''re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That''s why we provide a place where you can be inspired, challenged, and rewarded. Where your growth means our growth. Where your voice is heard and valued. Where your work has purpose. And purpose matters. We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn''t just about personal achievements, it''s about making a difference together. Here''s to Better Health for All A FEW MORE DETAILS Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization. GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn''t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through Information received relating to accommodation will be addressed confidentially. Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your rsum will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification). AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.
Job Title
reporting analyst