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Job Title


Desk Adjuster 1


Company : Crawford


Location : Canada,


Created : 2026-01-26


Job Type : Full Time


Job Description

Description We are currently recruiting for a Desk Adjuster Level 1to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements. The successful candidate will investigate, evaluate, negotiate and settle commercial and personal lines claims on the desktop using a variety of techniques and systems. The candidate will direct field adjusters on a task basis as required. The candidate will participate in ensuring accurate recording, reporting and presentation of files. The salary range is $38,000 to 57,000 annually. Responsibilities Investigation, collection, and analysis of claims information Accurate recording, reporting and presentation of files Evaluates coverage, liability and quantum Maintenance of accurate billing, and time and expense records Negotiates, settles and finalizes claims Work with managers to maintain client relations Qualifications Minimum of 1 year of technical experience in an insurance claims environment, Post-secondary education in an insurance related field working towards full Independent Adjusting License and CIP Designation Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims Proficient in maintaining accurate and detailed activity, transaction and reserve records Advanced computer skills including Office 365 and Windows 10 Excellent communication skills Must be a team player with a strong commitment to quality and customer service Ability to manage multiple priorities Strong analytical and mathematical ability French/English Bilingualism would be considered an asset #LI-CD1 #LI-RT1