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Ces tmoins nenregistrent pas de renseignements personnels permettant lidentification.**Lieu de travail :**Toronto, Ontario, Canada**Horaire :**37.5**Secteur dactivit :**Solutions technologiques**Dtails de la rmunration :**$81,600 - $115,200 CADLa TD a cur doffrir une rmunration juste et quitable tous les collgues. Les occasions de croissance et le perfectionnement des comptences sont des caractristiques essentielles de lexprience collgue la TD. Nos politiques et pratiques en matire de rmunration ont t conues pour permettre aux collgues de progresser dans lchelle salariale au fil du temps, mesure quils samliorent dans leurs fonctions. Le salaire de base offert peut varier en fonction des comptences et de lexprience du candidat, de ses connaissances professionnelles, de son emplacement gographique et dautres besoins particuliers du secteur et de lentreprise. En tant que candidat, nous vous encourageons poser des questions sur la rmunration et avoir une conversation franche avec votre recruteur, qui pourra vous fournir des dtails plus prcis sur ce poste.**Description du poste :****KEY ACCOUNTABILITIES** **CUSTOMER*** Provide specialized technology related build support (e.g. research, installation, configuration, provisioning, administration support of systems, applications) and ensure the service or build support meets or exceeds established standards/service levels, while minimizing operational risk* Partner with key stakeholders to schedule packaging and release new applications in a timely manner; reduce change execution times by planning implementations with parallel work streams* Continuously strive to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining and monitoring applications/systems, ensuring availability targets are met* Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution; communicate project status and provide timely escalation of issues to ensure project objectives are met* Deliver effective and defect-free support (application, hardware, software and/or operations), researching system issues / opportunities, overseeing the execution of recommendations and maintaining accurate documentation* Interact with clients to provide quality service/solutions consistent with objectives and client requirements* Design, review, and integrate all application requirements, including functional, security, integration, performance, quality, and operations* Identify and address application and data issues and cross-capability and cross-release issues that affect application integrity* Consult with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology, trends and processes related to own area* Participate in projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment* May build and deploy base infrastructure components such as servers, operating systems and middleware for all environments* May be involved in the deployment of applications, either off the shelf or in-house developed, and in the procurement of supported assets* May maintain base infrastructure components current and defect free and liaise with 3rd party vendor to report problems and receive fixes* Schedule changes to supported components in accordance with the approved change management procedures; implement changes with proper testing, stakeholder signoff, monitoring and with minimal impact to the business* Respond to requests for information and assist project teams in evaluating alternate approaches* May develop a working relationship with 3rd party vendors as required to fulfill support requirements**SHAREHOLDER*** Monitor system lifecycles, ensuring specifications and functionality support business objectives and architecture decisions, undertaking re-development, as required* May monitor the performance of the environment by using meaningful metrics* Assess and analyze optimization opportunities to the operational environment to improve performance and/or resource utilization* Ensure effective change management discipline is used* Assist in the maintenance of secure computing facilities and technical infrastructure/architecture to support clients and applications as appropriate* Adhere to existing processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required* Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)* Identify/implement process improvements to enhance revenue, customer experience and/or reduce costs* Comply with well-defined enterprise technology delivery practices and standards and project management disciplines* Make effective use of the cost management processes in place in own unit* Continuously enhance knowledge/expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery* Keep current with industry and/or business trends* May perform testing according to test plans, monitor and report on results, and work with others on problem resolution* As required, support the development of business cases, RFI/RFP and service level agreements with vendors/suppliers consistent with IT requirements/guidelines**EMPLOYEE / TEAM*** Work effectively as a team, supporting other members of the team in resolving critical service issues* Prioritize and manage own workload in order to deliver quality results and meet timelines* Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.* Participate in knowledge transfer within the team and business units* Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team****BREADTH & DEPTH***** Works independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach/ educate others* Subject matter expert and consults with clients, team, and/or project team to provide technical guidance and highly complex troubleshooting/problem resolution* Leads the support of highly complex and/or comprehensive applications/systems and/or business lines* Identifies root causes and implements targeted and controlled remediation plans* May install, configure, upgrade, administer business applications/systems in co-ordination with appropriate stakeholders* Reviews, participates and implements procedures* Researches industry standards, best practices and new innovations in technology and makes recommendations* Generally reports to #J-18808-Ljbffr
Job Title
Senior IT Build Analyst