Job Title

Carefirst Seniors & Community Services Association is a non-profit charitable community services agency established since 1976. Our spectrum of services has grown from the delivery of Chinese meals-on-wheels service to a full range of community support services, covering the whole Greater Toronto Area. With a staff of 500 members (including full-time and part-time staff) and the help of a pool of 850 active volunteers, we serve over 15,000 clients a year, including seniors, adults, youth with physical, social, emotional and health challenges. 3,000 of whom are ''home-bound'' and frail. We are currently seeking a Medical Receptionist to join our Specialist Clinic. Terms : Full Time Permanent Location: 300 Silver Star Blvd., Scarborough Responsibilities Provide administrative and clinical support at the front desk to ensure smooth daily operations of the Specialist Clinic Greet and receive patients for various physicians and other healthcare practitioners, coordinate efficient patient flow, and provide professional and caring interaction with patients Responsible for booking appointments, scheduling patients, and providing follow-up; answering the phones, photocopying, receiving faxes and medical reports, and then scanning into the Electronic Medical Records (EMR) system Collect and process OHIP billing on a weekly basis Maintain and manage patient files, charts, and records while safeguarding patient confidentiality Requirements Diploma in Health Care Administration, Medical Office Administration, or related discipline At least 2 years'' front desk experience, in a healthcare setting preferred Exceptional telephone etiquette and customer service skills High degree of accuracy and attention to detail Knowledge of OHIP billing and coding Strong interpersonal skills, as well as being able to accept work from various sources (physicians, nurses, office manager) Well organized and ability to multitask in a fast-paced environment Proficient computer skills in Microsoft Office, and EMR (Telus Practice Solutions) is an asset Available to work flexible hours including some evenings and weekends Fluent in English and a second language that reflects the community served, such as Cantonese, Mandarin, is an asset A valid vulnerable sector police record check completed within one year Benefits Dental Care Extended Health Care RRSP match Comprehensive Orientation Program Training and Education Subsidy Carefirst is an equal opportunity employer. We are also committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange a reasonable and appropriate accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.