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Job Requisition Number: 41 Number of Positions: 1 Job Type: Management and Administration/Union Job Code: Transit Service Clerk Department: TRANSIT Division: Transit Services Hourly Rate: Year 1 $19.37 Year 2 $20.27 Year 3 $21.89 Year 4 $23.62 Job Status and Duration: Full Time (FT), Temporary (T), vacancy for months Hours of Work: 35 hour workweek Location: Transit Clark Posting Date: 01/21/2026 Closing Date: 04/03/2026 Notice to Internal Applicants: To ensure your application is processed as internal, please submit your application using your City of Brampton work email address The Customer Experience student is responsible for enhancing the customer experience and promoting Brampton Transit services. This role involves coordinating and assisting with developing marketing plans and materials, supporting events, and managing Transit activities. The ideal candidate will be a skilled communicator with a passion for customer service and a keen eye for detail. Key Responsibilities Operation Support Assist with developing marketing and communication plans and projects. Contribute with developing and coordinate internal and external marketing materials, including advertising, web content, and publications. Customer Service Respond to inquiries from internal and external customers. Liaise with external suppliers and vendors to negotiate pricing and deadlines. Build and maintain positive relationships with cross-functional teams and management. Represent Transit at forums, events and outreach. Communication and Reporting Develop project plans for targeted campaigns. Support internal and external media initiatives. Monitor, compile, and report on marketing and communications campaign metrics. Assist in implementing Brampton Transit''s communication strategies. Corporate Contribution Conduct Transit-specific research to gain insights into market trends. Track and report on industry trends. Provide recommendations regarding marketing strategy. Teamwork and Cooperation Participate in project coordination and team meetings. Work collaboratively with staff to improve communication and design. Recommend improvements based on research and best practices. Demonstrate corporate values at all times. Participate in cross-functional teams. Perform additional duties as assigned SELECTION CRITERIA EDUCATION Post-secondary education in marketing, communications, or a related field. Required Experience Proven experience in marketing, communications, and event planning. Strong written and verbal communication skills. Other Skills And Assets Strong organizational and time management skills. Ability to work independently and as part of a team. Ability to work variable hours. A valid non-probationary Ontario Class G driver''s license in good standing Additional Information ''These positions are funded through the Canada Summer Jobs Program and all applicants must meet specific eligibility criteria. For Eligibility Criteria please visit Canada Summer Jobs Wage Subsidy'' Preference will be given to students that have a permanent residency in Brampton.Various tests and/or exams may be administered as part of the selection criteria. Various tests and/or exams may be administered as part of the selection criteria. Interview: Our recruitment process may be completed with video conference technology. If this opportunity matches your interest and experience, please apply online by clicking the apply now button by 04/03/2026 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use. The City of Brampton uses email to communicate with applicants for open job competitions. It is the applicant''s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. Time sensitive correspondence is sent via email (i.e. testing bookings, interview dates) and it is imperative that applicants check their email regularly. 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