Job Title

Overview Career Opportunity Security Manager, Downtown Toronto, ON Black & McDonald is an integrated, multi-trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company with thousands of skilled professionals across North America. With 100 years of diverse market experience, we are a forward thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time. About This Career Opportunity: Black & McDonalds Facilities Management & Operations team is growing. If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. Responsibilities Supervise and coordinate the activities of the security team, including scheduling, training, and performance evaluations. Monitor and manage all security operations, including access control, surveillance systems, and emergency response procedures. Conduct regular security assessments and audits to identify potential risks and implement corrective actions. Respond to and investigate security incidents, including alarms, disturbances, and safety breaches, and prepare detailed reports. Collaborate with other hospital departments, such as Human Resources and Risk Management, to support overall safety and security initiatives and address interdepartmental security issues. Act as the primary point of contact for liaising with union stewards, address and resolve issues related to union matters, including grievance handling and contract interpretation. Participate in union meetings and negotiations as required, ensuring compliance with collective bargaining agreements. Oversee and conduct annual audits to ensure compliance with organizational and regulatory standards; manage and maintain security and distribution of keys with proper documentation and control measures. Develop and implement security policies, emergency response plans, and procedures to enhance safety and compliance with hospital standards and regulations. Provide leadership and guidance to security personnel, fostering a positive and professional work environment. Ensure that all security equipment and systems are properly maintained and functioning effectively. Coordinate with local municipal and other law enforcement agencies as required. Maintain accurate records of security incidents, staff activities, document controls/record keeping, and other relevant information on the Shared Database. Regularly update and maintain post orders, ensuring they reflect current operational procedures and policies; ensure all relevant staff are informed of and trained on updated post orders to maintain consistency and effectiveness in operations. Work with the Emergency Preparedness team to develop and implement emergency response processes and conduct Code drills in the hospital. Manage security vendors and the security integration specialist; maintain security initiatives being implemented within the program. Review monthly budgets and maintain a multi-million-dollar budget. Responsible for maintaining the annual preventative maintenance program at one of the work centres and scheduling vendors as required. Rotating on-call work will be required for after-hours emergencies. Assist in vendor relationship management and arrange for service in the case of major repairs. Define and identify KPI and rework metrics not captured within the existing ERP system. Conduct monthly workplace inspections to verify quality, safety, and compliance with standards and regulations. Other duties as required. Competency Requirements Communicates Effectively Customer Focus Holds Self and Others Accountable Teamwork and Collaboration Values and Respects Others Education Requirements High School Diploma or equivalent Degree or Diploma in Criminal Justice, Security Management, or related field would be considered an asset. Valid Security Officer License and/or certifications as required by local regulations Work Experience Requirements 3 years experience in a security management or supervisory role, preferably within a healthcare or institutional setting Skills, Abilities, and Other Requirements Proficient knowledge and understanding of: Strong knowledge of security operations, emergency response procedures, and safety regulations Excellent leadership, communication, and interpersonal skills Ability to handle sensitive, high-pressure situations with professionalism Proficiency in using security systems, including surveillance cameras and access control systems Organization and time management Meet all deadlines Ability to multi-task Proficient User Of Strong Excel and JD Edwards or Oracle-based ERP system are considered an asset (additional training will be provided as required). Microsoft 365 (Word, Excel, PowerPoint) Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. If you are an existing Black & McDonald employee, please notify your supervisor of your interest and intent to apply before applying. The expected salary range for this role is between $75,000 - $80,000 per year. The starting salary will be determined based on several factors such as the successful candidates qualifications, including but not limited to education and experience. Base pay is one component of Black & McDonalds total rewards package. Total rewards vary by position and may include additional offerings such as group insurance benefits, pension plan, annual discretionary bonus, career development programs, and other HR programs. Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. #J-18808-Ljbffr