Job Title

Site Lead LifeLabs Medical Laboratory Services Join to apply for the Site Lead role at LifeLabs Medical Laboratory Services Base pay range $29.18/hr - $34.13/hr Status: Temporary Full Time Additional Requirement: Supporting team in Timmins and New Liskeard regions Number of Position: 1 Start Date: ASAP Contract End Date: April 14, 2025 Internal Application Deadline: March 3, 2025 Responsibilities Accountable for.onerror appearance of the PSC(s); liaison with property managers, janitorial contractors, and escalation of issues to manager where appropriate Accountable for ensuring work order completion or escalation of issues Site contact for in-building clients First point of contact for both internal and external customer issue resolution and escalates issues to manager as necessary First contact for on site patient complaint investigation and may help initiate the complaint resolution process Material, Logistics and laboratory operations issues management and escalation to manager as necessary Regulatory Compliance and Problem Solving Provide assistance as required to explain/demonstrate policies and procedures Provide awareness and feedback on all matters of policy/procedure non-conformance (ex. Privacy, ISO, EHS) and escalates to manager as necessary. Works with involved parties to identify root cause and recommend corrective actions for manager approval. Investigate incidents (ex. recalls, ECGs) to determine root causes(VAR)and recommend corrective/preventative actions for manager approval Assist manager in coordinating completion of documents and/or audits related to quality regulatory requirements such as OLA/CAP/ISO and competencies Act as a liaison between PSC(s) and QR Ensure monthly maintenance sign off is complete (ex. centrifuges) and escalates to manager as needed Provide Feedback on monthly operations reports Provide input/recommendations in budget planning process SOPs and Document Control Coordinate SOP roll out, tracks completion, and maintains document control. Follows up on issues of non compliance and escalates to manager where necessary Provide input to the manager on Business Recovery Plan to keep current and initiate implementation as directed by manager Provide technical expertise (in absence of trainer/key operator) Staffing Regularly schedules and arranges coverage for sick calls to achieve optimum productivity and efficient workflow as directed by the manager Coordinate vacation requests Schedule shift responsibilities, assigns routine tasks, and readjusts when necessary for workflow Review of timecards and escalation of exceptions to set schedule to the manager Assist manager with internal candidate interviewing Staff Orientation and Training Orientation go to person for newly hired employees, employees new to a PSC, or new to a team Coordinate job specific orientation for new hires Recommend training/developmental opportunity needs (for all employees including those new to the team) to the manager Provide recommendations to improve team dynamics and team environment to the manager Provide immediate feedback to the employee on tasks that they have assigned. For tasks that are Manager-assigned, provide feedback to the Manager on performance. Backfill for other team leads or team members, in addition to own bench work. Required to fulfill the tasks as described in the LPT (Ont.) CTA (BC) role. Ensure the manager is informed of incidents ulle> Assist with the coordination and reporting of investigations,_PIXEL pixel root cause analysis, and recommendations to the manager Ensure EHS policies and procedures are up to date and signed off Review EHS monthly inspection sign off and work with Health and Safety representative to recommend corrective action Consistently works in compliance with all LifeLabs health and safety policies and procedures What you will bring to the role Show initiative including proactive problem solving skills. Utilize effective organizational skills including time management Communicate effectively, both verbally and in written format. Deal with and/or guide risposta others in conflict resolution issues. Analyze and interpret data. Work collaboratively with others at various levels in the organization and within own team to achieve common goals. Provide excellent customer service and patient care Protect the confidentiality of information about the company, clients, and employees Keyboarding skills with approximately 40 wpm Requires valid Drivers license, clean driving abstract and own vehicle A minimum of 3 years recent experience in phlebotomy and cardiac/holter monitoring Seniority level Mid-Senior level Employment type sup>Temporary Job function Health Care Provider and Management Industries Office Administration and Hospitals and Health Care #J-18808-Ljbffr