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Au sujet de Konica Minolta Solutions daffaires Konica Minolta (Konica Minolta) a entam son parcours il y a plus de 150 ans, avec la volont de voir et de faire les choses autrement. Elle fait quipe avec ses clients pour donner forme leurs ides en appuyant leur transformation numrique grce un riche portefeuille de solutions pour un milieu de travail connect et fut. Parmi ses technologies daffaires, on retrouve des services de TI, la gestion intelligente de linformation, des solutions de scurit vido et des services dimpression grs ainsi que des technologies de bureau et des solutions dimpression industrielle et commerciale. Lanne 2025 marque le 20e anniversaire de lentre de Konica Minolta dans le march de limpression de production; lentreprise souligne 20 annes dexcellence, dinnovation et de rsultats tout en continuant dtre une figure de proue dans limpression numrique commerciale. Cest aussi lanne o la marque bizhub de Konica Minolta clbre ses 20 ans, au cours desquels la gamme a rvolutionn la technologie de bureau, redfini les processus des entreprises, et volu continuellement pour rpondre aux besoins des milieux de travail modernes, mue par les avances technologiques et la volont dinnover. Konica Minolta est fire de faire partie du palmars 2025 des meilleurs grands employeurs dAmrique de Forbes, davoir figur plusieurs reprises au palmars CRN des 500 fournisseurs de services grs, davoir t nomme la marque numro un en matire de fidlit des clients sur le march des appareils de bureau multifonctions par Brand Keys pendant 18 annes conscutives, et de stre vue dcerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez lentreprise sur Facebook, YouTube, LinkedIn et Twitter. Overview Join Our Team as a Production Print Field Service Technician! Are you passionate about providing top-notch technical support and problem-solving within the production print environment? We''re searching for a skilled Production Print Field Service Technician to become a vital part of our innovative team. If you thrive in a fast-paced, forward-thinking setting and possess a talent for troubleshooting, we''d love to hear from you! Responsibilities Perform on-site maintenance and repairs for production print equipment. Diagnose and resolve technical issues promptly to minimize production downtime. Conduct regular inspections and implement preventive maintenance procedures. Install, configure, and calibrate production print machinery for optimal performance. Collaborate closely with clients, delivering outstanding customer service and support. On-site service of MFPs. Maintain parts and call management as well as accurate records to achieve KPI targets. Responsible to learn new technologies, maintain accurate records and assist other team members as required. 10% Lead referrals, assist with customer assessments and solution design. 90% breakfix and customer support. Seek opportunities to improve territory parts budget and inventory control. Perform other relevant duties as assigned by management. Qualifications Demonstrated experience in servicing and repairing production print machinery. Proficient in mechanical and electrical troubleshooting within a production print environment. Familiarity with a variety of production print technologies and systems. Exceptional communication skills and a strong customer service orientation. Ability to work independently and adapt to diverse client environments. Network Skills Install and troubleshoot basic printing and scanning solutions. Microsoft OS peertopeer and clientside of server environments. Familiar with printing from common business apps. Solutions Knowledge: Basic understanding of solutions portfolio. Product Knowledge: Excellent working knowledge and certification of production systems. Color Skills: Working knowledge of calibration, and RIP configurations. Communication Skills: Excellent verbal, written, and interpersonal. Mentoring and Instruction: 10% based on technical expertise. Pre/Post Consulting Ability: Moderate. Working directions: Requires limited assistance for more difficult problems. Must be positive, outgoing, selfmotivated and committed to building and maintaining strong customer relations. Travelling within Canada. Candidate must provide & maintain valid travel documents at own expense. Own vehicle and possess valid insurance with appropriate coverage and a valid drivers license in good standing. Standby and afterhours work may be required. Training may require afterhours travel and stayovers including weekends. Perform other relevant duties as assigned by management. Why Join Us? Opportunity to work with cuttingedge production print technology. Competitive Compensation And Comprehensive Benefits Package Supportive and collaborative team environment. Continuous learning and growth opportunities. Contribute to the success of an industry leader. If you''re ready to elevate your expertise in the dynamic world of production print technology, we encourage you to apply today! Become an integral part of our team, driving excellence and innovation in the production print field. EOE Statement Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions daffaires Konica Minolta (Canada) Lte. est un employeur d''opportunit gale. #J-18808-Ljbffr