Job Title

Overview mSupply is North Americas leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen, and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise, and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupplys family of brands delivers with speed, reliability, and precision through its branches, distribution centers, and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com. About Marks Supply: Since 1962, Marks Supply has provided top-quality HVAC, hydronics, PVF and plumbing products to customers in Ontario with a level of service recognized throughout the industry as exceptional. From OEM equipment to replacement parts to value-added support, Marks carries trusted brands such as American Standard and Ameristar. For more information, visit markssupply.ca. Job Summary The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include executing promotional strategies, introducing new products, resolving customer issues, delivering training, and supporting dealer business development. This role emphasizes customer service excellence and effective use of company sales tools and systems. The Territory Manager conducts both in-person and remote customer engagements independently and alongside the Sales Manager and provides ongoing insights on market competition and territory trends. Duties & Responsibilities Delivers proactive, timely customer service across multiple communication channels Resolves or escalates issues with effective follow-up Collaborates with internal teams to address concerns and strengthen relationships Maintains a solution-focused approach in all interactions Achieves or exceeds revenue goals across total sales, equipment, and new business Builds strong customer relationships and drives account growth within territory Increases sales with existing customers through regular engagement Communicates monthly with accounts on products, promotions, training, and updates Supports vendor objectives and company sales initiatives Conducts cold calls and manages a pipeline aligned with growth targets Closes sales with compelling presentations tailored to the audience Advises customers on sales strategies, pricing, and financing to support business growth Maintains organized and timely completion of administrative tasks Submits accurate mileage and expense reports promptly Keeps dealer email lists current and organized Schedules appointments accurately using the CRM system Promotes marketing initiatives including promotions, flyers, specials, and training Maintains knowledge of vendor marketing programs and support offerings Assists with planning and execution of annual Dealer Meetings Conducts pricing studies and distributes dealer pricing and updates Demonstrates in-depth knowledge of company product lines with accuracy and confidence Maintains an organized personal library of sales and technical materials for all product categories Supports collection efforts for outstanding accounts receivable as directed Understands basic accounts receivable processes and can retrieve relevant records in the ERP system Performs additional duties as assigned, with flexibility to adapt to evolving business needs Qualifications Minimum 3+ years HVAC and B2B sales Minimum High School/GED Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and office technology Strong aptitude for mathematical operations and numerical analysis Travel Requirements: Moderate travel required (2550%) Physical Demands & Work Environment This full-time position requires approximately 40 hours per week and involves regular physical and sensory activity, including sitting at a desk or using a computer for prolonged periods Manual dexterity for typing, handling small objects Safety Sensitive Job: Maintains alertness and adheres to all safety-sensitive job requirements What We Offer Comprehensive health benefits, 100% paid by the company extended health coverage, dental, vision, and prescription drugs, effective on your first day Life insurance, plus short- and long-term disability coverage Paid time off vacation, holidays, and personal days Employee Assistance Program (EAP) Employee discounts ...and much more! Additional Information Compensation is negotiable based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed reflect the base salary only. We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us at mSupply is committed to providing accommodation for people with disabilities. If you require accommodation during the application process, please contact #MarksSupply #J-18808-Ljbffr