Job Title

Senior Manager, Revenue Operations (Remote Canada) Apply for the Senior Manager, Revenue Operations (Remote Canada) role at Directive. About The Role Directive Consulting is a leading B2B performance marketing agency delivering real revenuenotjustleads. We use Customer Generation, a marketing methodology developed in-house, to drive pipeline, fuel SQLs, and scale brands serious about growth. We work across Paid Media, SEO, CRO, RevOps, and GotoMarket Strategy, building marketing engines that win in SaaS and across B2B industries. We move fast, think boldly, and hire people who challenge the status quo. If you thrive on performance, love solving complex problems, and want your work to mean something, youll fit right in. Were shaping the future of marketingready to build something that breaks the mold? Please note: internally, this role is titled Senior Manager, Revenue Operations. We are seeking a Revenue Operations Senior Manager with 35+ years of clientfacing RevOps, Marketing Ops, or program management experience, customerside or agencyside. The ideal candidate has proven ability to manage crossfunctional teams, own client relationships, and execute complex projects across Asana, Harvest, CRM/MAP platforms, and multichannel revenue workflows. Youll work closely with the COO, acting as both a strategic partner and an operational leader. This role requires a growthminded operator who can manage team workflows, oversee client deliverables, surface crosssell opportunities, and maintain deeply technical fluency across the RevOps ecosystem. You will lead daytoday execution and take on client work as needed to ensure deadlines are met and client relationships thrive. Key technical and operational competencies include Asana project management, Harvest project tracking, analytics and platform expertise, lifecycle operations, crossfunctional collaboration, and a proven ability to manage people and processes that drive revenue impact. Qualifications Managed teams for a minimum of 23 years in the Operations space for at least 5 years total. Demonstrated experience managing project workflows and building structured execution plans in Asana or similar tools. Strong fluency in Harvest or timetracking tools for project builds, time review, and operational accuracy. Deep expertise in one or more RevOps/MarOps platforms (HubSpot, Salesforce, Marketo, Pardot, etc.). Ability to learn rapidly and dive into new tools, platforms, and architectures. Proven ability to manage and prioritize multiple client relationships as both a primary and secondary point of contact. Experience conducting audits, reviews, and technical diagnostics related to revenue and marketing operations. Strong crossfunctional collaboration skills with Account Strategists/Directors to identify crosssell opportunities. Excellent communication skills and the ability to influence Directorlevel stakeholders and clients. A proactive, detailoriented, datadriven mindset with an ownership mentality. Roles & Responsibilities Team Management & Internal Operations Manage internal team workflows, performance, and prioritization; ensure deliverables meet deadlines and quality expectations. Build and maintain Asana project plans, workflows, and task assignments. Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews to ensure project accuracy and profitability. Lead weekly internal and clientfacing leadership syncs, surfacing blockers, risks, and strategic recommendations. Provide weekly summaries, status updates, and ongoing communication across internal and client stakeholders when necessary. Client Ownership & Strategic Support Own key client relationships as the primary or secondary point of contact, ensuring strategic alignment and operational excellence. Lean into client work when neededsupporting reviews, troubleshooting, and direct execution of RevOps deliverables. Support audits across CRM/MAP environments, tracking, lead flow, lifecycle automation, and reporting infrastructure. Translate technical insights into actionable, businessfocused recommendations delivered through email, Slack, Zoom, and live presentations. Collaborate closely with Account Strategists/Directors to surface expansion opportunities across Marketing Ops, RevOps, Paid Media, and Analytics. Execution & Technical Delivery Clients experience greater operational clarity, improved reporting accuracy, and stronger RevOps performancereflected in NPS, retention, and renewals. Identify crosssell opportunities and help expand client accounts through proactive RevOps roadmapping. Run your book of business efficiently, creating the conditions for additional team members to be hired to support the scale youve driven. Mentor emerging team members, sharing playbooks, processes, and best practices to elevate the overall RevOps practice. Success Metrics Effectively audit, scope, and provide guidance on RevOps projects and retainers. Grow client accounts through strategic RevOps roadmapping and crossfunctional collaboration. Clients experience improved data accuracy, cleaner reporting, and better revenue insightsreflected in stronger NPS and retention rates. Reach a point of scale where additional team members are hired to support the growing client load. Mentor new hires, sharing technical processes and helping build our RevOps practice. Benefits We have a set living wage at Directive. Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle, including a 100% employerpaid plan for you and a 50% employer contribution for your dependents. Mental: Access to certified therapists through Spring Health, membership to Headspace. Physical: Gympass. Time Off: Unlimited PTO (2week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December24January1), Paid Parental Leave. Financial: Traditional and Roth 401(k) with a 3% company match. Bonus: Annual bonus based on tenure, scaling in total amount over time. Annual Anniversary Trip to Newport Beach, CA with peers and executive leadership for fun and entertainment! Work Environment Requirements As a remotefirst company, youll have the ability to work from anywhere in the US, with the option to enjoy our stateoftheart offices in Irvine, California. For some positions, we will accommodate global opportunities where we have established businessesincluding Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country. This role operates 100% virtually from your home office. We primarily collaborate with colleagues through virtual meetings (Zoom) and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, observe and interpret written and/or verbal communication, have reliable internet access, and maintain a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any preemployment testing, or otherwise participating in the employee selection process, direct your inquiries to . At Directive, one of our core values is People First. Were committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Seniority Level MidSenior level Employment Type Fulltime Job Function Accounting/Auditing and Finance; Advertising Services #J-18808-Ljbffr