Job Title

Job Title : Records Analyst, Office of Student Records Full-time Appointment Salary : $35.58- $40.77 per hour Vacancy Status : Existing position About Laurentian University Located in Greater Sudbury, the central hub for health care, government, education, financial and business services, mining, as well as retail for northern Ontario, Laurentian University offers an outstanding life and career experience at the heart of a welcoming community. Whats more, it provides the opportunity to pursue a balanced lifestyle while enjoying all of the amenities of a mid-size city. Short commutes, hundreds of lakes, waterways and nature trails, a myriad of recreational, artistic, cultural and entertainment opportunities, all combine to make this an idyllic setting to grow and thrive. Offered on the universitys beautiful campus as well as remotely, LUs broad range of programs has garnered top distinction by leading in graduate employment outcomes for more than a decade*. This is your opportunity to join our team in a supportive, bilingual environment and contribute to our students success, as well as your own. The Universitys diverse community and its focused efforts on its tricultural mandate which embraces francophone and Indigenous cultures, deeply enrich the experience you can expect. Along with a competitive salary, eligible employees receive a comprehensive compensation package which includes: Employerpaid health and dental benefits Competitive annual paid vacation leave Flexible or alternative work schedule, including summer hours and an annual employerpaid winter break Employee and family assistance program Supportive familyrelated flexibility and leave programs Access to a wide array of fitness and recreational amenities *Ministry of Colleges and Universities KPI data. Responsibilities Reporting to the Manager, Records and Systems, the Records Analyst will manage and maintain student records and information systems to ensure accuracy and compliance with university standards. With a thorough understanding of student records processes and the Student Information System (SIS), the Records Analyst will handle inquiries, prepare official documentation, and support various data entry and maintenance tasks. The Records Analyst will support My Laurentian Hub, providing expertise in case management, knowledge base, and process workflows. Respond to calls, emails and inquiries for the Student Records Office and the Registrars Office on a daily basis and perform all related duties including but not limited to, maintaining and updating student records, preparing various documents and deferred exams, providing information to students, staff and faculty, and writing official documentation as well as running various processes related to Student Records and the Student Information Systems (multiple interfaces). Maintain a production schedule which encompasses the needs of all university stakeholders, ministries, external partners, affiliates and thirdparty organizations related to the SIS of the ERP. Perform various types of data entry and maintenance tasks on the SIS of the ERP on a daily production schedule, including following project scheduling, elaboration of the requirements, data analysis and reporting, and follow through. Assist the Manager with the planning and requirements gathering and ensure the project deadlines are respected and due diligence is performed on each task. Handle all the project tasks and production tasks assigned to you by the IT project manager or Manager of Systems and Records. Develop documentation in both English and French for the Universitys websites, mobile applications, social networks, mailing list, etc. Support My Laurentian Hub as a Tier II and provide expertise and documentation related to, but not limited to, Case Management System, Knowledge Base, Process and Workflows, Privacy Management and various internal database maintenance; Handle and maintain for a variety of uses and applications, in both French and English, several different technical processes and ensure the procedures are followed and further enhanced; Handle student inquiries as a Tier II, by supporting and maintaining databases which are relevant to the SIS of the ERP systems; Work knowledgeably with other members of various teams and ensure that priorities are maintained; Perform other duties as assigned. Qualifications Undergraduate degree (4 years) in Business Administration, Computer Science, Information Systems or a related technical field Four (4) to five (5) years of related work experience Experience in gathering business requirements, business analysis and system analysis as well as writing technical specifications Requires extensive system knowledge to ensure the functionality meets Registrar''s, the student and faculty needs Able to exercise tact and diplomacy and deal with people in a calm and effective manner in sensitive situations Strong attention to detail Interpersonal skills, with the ability to build rapport with a diverse group of individuals Able to deal courteously and effectively with people at all levels Able to prioritize and organize in a fastpaced, high volume environment with frequent interruptions. Able to maintain a high level of confidentiality Able to work independently and take initiative as well as perform effectively as a member of a team Strong computer skills, with experience with database queries and advanced spreadsheet operations Ability to work fluently (verbal and written) in both official languages, French and English, is required Applications are being accepted to fill an active vacancy within the University ***We are aware that some applicants are experiencing difficulty using our careers portal. Should you complete an application through our online form and receive an error, please submit your application to *** The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirtythree and threequarter (33.75) hours per week. At Laurentian University, we recognize that worklife balance is essential for both personal wellbeing and professional success. Our policy offers employees some flexibility to better balance personal needs while maintaining effective service delivery. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by the job incumbent. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Management reserves the right to revise or amend duties at any time. Laurentian University is an equal opportunity employer that is dedicated to maintaining a fair and equitable work environment. All of our employees and job applicants will be employed solely on the basis of their abilities and qualifications and following the applicable collective agreements where required. HOW TO APPLY Laurentian University welcomes all candidates authorized to work in Canada and who meet the minimum qualifications required to apply for this position. Please submit your application on our website and ensure that your cover letter and resume both specify the job title of the position that you are applying for. If you are a current employee of Laurentian University, please ensure that you notate accordingly in your application. Laurentian University is an inclusive and welcoming community committed to employment equity. Applications are encouraged from members of equityseeking communities including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions. Laurentian Universitys bilingualism policy provides a provision regarding the language requirement for persons selfidentifying as First Nations, Mtis or Inuit. All applicants are thanked for their interest in this position. However, only those selected for an interview will be contacted. If contacted and you require a disability related accommodation in order to participate in the recruitment process, please advise the Human Resources and Organizational Development Department. Laurentian University is committed to providing an inclusive and barrier free experience to applicants with accessibility needs. Requests for accommodation can be made at any stage during the recruitment process. Please contact the Human Resources and Organizational Development Office at for more information. Please note that candidates invited for an interview will be required to submit three professional references. #J-18808-Ljbffr