Improve the safety, efficiency, and sustainability of the operations that power the global economy. Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale. Working at Samsara means youll help define the future of physical operations and be on a team thats shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, youll have the autonomy and support to make an impact as we build for the long term. About the role: Samsaras Trial Success team ensures enterprise trials are executed with excellence. By enabling seamless trial execution, we help prospects realize the full value of our solution and prepare them for successful implementation. As the Trial Success Manager (TSM), you will support trial execution, working alongside the Sales team to ensure that prospective customers experience the full value of our solutions during the trial. You will partner closely with internal sales, customer success, and other crossfunctional teams to create and drive progress on customized trial plans tailored to client needs. This is a highprofile role, critical to driving trial conversion, overall sales success, and longterm customer adoption, particularly in the Enterprise Sales segment. This is a remote position open to candidates residing in Canada. Travel Requirement: This role will require travel to Samsara and customer sites in the US and Canada up to 25% of the time. Expected travel includes 3-5 onsite trips per quarter of 1-2 nights each. You should apply if: You want to impact the industries that run our world: Your efforts will result in realworld impacthelping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role wont be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hypergrowth environment. Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Manage the trial of Samsara technology for enterprise prospects, developing tailored trial plans customized to the prospects specific needs. Lead valuebased conversations to establish success criteria, define project scope and manage internal and external teams accountable for the endtoend delivery of the trial. Act as a subject matter expert on topics such as change management, communication strategy, risk mitigation, and coaching techniques. Build collateral to support trial process standardization including job aids, communication templates, mutual action plans in Accord, etc. Lead internal account team strategy sessions to unblock deals and drive alignment on next steps to progress the trial, coordinate leadership support asks, and more. Coordinate with key crossfunctional teams to bring in the right resources at the right time based on strategic priorities of the trial. Communicate updates on major milestones, keeping internal and external stakeholders informed of progress and trial outcomes. Create tailored meeting content for key trial milestones and ad hoc engagements as needed. Champion, role model, and embed Samsaras cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 4+ years of experience in a clientfacing role working with larger, Enterprise clients - strategic consulting, account management, project management, sales; SaaS or technology experience preferred. Required Skills 4+ years of experience in a clientfacing role working with larger, Enterprise clients - strategic consulting, account management, project management, sales; SaaS or technology experience preferred. Strong project management experience (PMP certification is a plus). Expertise in change management, communication strategies, risk management, and coaching techniques. Strong organizational skills with the ability to multitask, prioritize effectively, and manage urgent requests. Experience managing stakeholders across crossfunctional teams, building processes and driving impact/results. Exceptional verbal and written communication skills to convey complex ideas concisely. Technical aptitude and experience with CRM and project management tools. Adaptability and flexibility to navigate dynamic and fastpaced environments. Problemsolving mindset with a focus on delivering results. Strong quantitative, communication, and presentation skills. Selfstarter who enjoys owning projects and thrives in an unstructured, changeheavy environment. An ideal candidate also has: Sales experience closing business with large Enterprise organizations Strong bias for action, the ability to think big, with insistence on high standards. Experience serving and supporting large-scale business solutions at Fortune 500 companies. Proven experience managing and leading proofofconcept, proofofvalue, or trial processes in software or hardware. The range of annual base salary for fulltime employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, jobrelated knowledge, skills, and experience. $106,777 $138,182 CAD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Full time employees receive a competitive total compensation package along with employeeled remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work inperson and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working onsite, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individuals ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com or @usgreenhousemail.io. For more information regarding fraudulent employment offers, please visit our blog post here . Samsara''s Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. #J-18808-Ljbffr
Job Title
Trial Success Manager