Job Title

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Responsibilities Operate as a product and process expert in business areas & pillars Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to drive product investments Monitor the effectiveness of key product work streams and make recommendations for improvement Hold Operations and Product accountable to key KPIs, ensuring any missed metrics are addressed with a comprehensive mitigation plan Work with product and engineering partners to enhance their knowledge of the current customer experiences and existing opportunities Maintain and utilize complex dashboards for performance insights Attend Weekly/Monthly/Quarterly governance meetings with Product, Operations and Analytics Manage the development and implementation process of the companys products and services Act as primary escalation point for Product and Engineering Leads and manage/coordinate the resolution of technical issues Plan, perform and implement process improvement initiatives utilizing Lean Six Sigma methodologies Organize, lead and facilitate cross-functional project teams Diagram, evaluate and maintain operational processes Design and conduct technical user acceptance testing providing feedback and guidance to product partners to improve process performance and product quality Responsibilities may be extended to include other areas of program management and process design; the successful candidate will need to skillup to have a working knowledge of these areas Qualifications 3+ years of experience in Program Management, Product Operations, Business Analytics or a similar function Certification in Six Sigma, Project Management or Design Thinking Experience in delivering large scale business changes Experience owning program strategy, endtoend delivery, and communicating results to senior leadership Experience in managing and delivering successful programs, consistently meeting or exceeding timelines Experience using critical thinking/problem solving, leveraging data to articulate problems, develop recommendations, and measure performance Experience analyzing, documenting, and mapping operational processes through workflows Strong understanding of regulatory requirements in the financial services space SQL experience and ability to pull data from data warehouses is a plus Compensation Base Pay Grade: F Equity Grade: 2 Base pay range per year: $71,000 $91,000 Employees new to Affim typically come in at the start of the pay range. Visa sponsorship is not available for this position. Benefits Health care coverage Affim covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP An employee stock purchase plan enabling you to buy shares of Affim at a discount EEO & Diversity We believe Its On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affim will consider for employment qualified applicants with arrest and conviction records. By clicking ''Submit Application,'' you acknowledge that you have read Affim''s Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein. Job Details Seniority level: Associate Employment type: Full-time Job function: Management and Manufacturing #J-18808-Ljbffr