Job Title

Overview Get on the fast track to a more rewarding career with Enterprise Mobility/National Car Rental and Alamo Rent A Car teams that are committed to quality, innovation, customer satisfaction, and employee development. We are a multibilliondollar industry leader rapidly expanding. At National and Alamo, exciting careers are possible because how far you go is yours to choose. Its a fastpaced, peopleoriented business that offers incredible earning potential and performancebased promotions. Our philosophy is to take care of our customers and employees first. We know that if we do this, success follows for both our company and our employees. Enterprise Mobility (Canada) Inc. has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, and efficient service during all aspects of the rental car process, assisting all customers with the return procedure. The agent performs all responsibilities with a focus on customers needs and in accordance with our Quality Standards. Location 30440 LIBERATOR AVE, ABBOTSFORD, BC V2T 6H5 Compensation Fulltime position: $19.25 per hour. Benefits Paid time off Consistent fulltime 40hour per week schedule Employee discount Retirement savings plan with company match and profit sharing Health insurance Life insurance Dental insurance Vision insurance Training and development Schedule Sunday 7:30am 12:30pm Tuesday 7:30am 12:30pm Wednesday 7:30am 8:00pm Thursday 7:30am 12:30pm Friday 7:30am 12:30pm Saturday 7:30am 8:00pm Responsibilities Assist all customers with the rental return process. Effectively resolve all customer service issues. Inspect vehicles upon rental return and document information (mileage, fuel level, damage) accurately. Advise and review rental charges, and provide an accurate receipt to the customer. Assist other employees in keeping the lot organized and traffic flow. Perform other customerservice related duties in addition to those listed to ensure service exceeds expectations. Positively represent the company to vendors and the public. Ensure the security of company assets. Keep the work area clean and orderly, maintain a safe and clean work environment, and report any unsafe or hazardous conditions to the lead agent and/or manager. Qualifications Minimum 18 years of age. High school diploma or G.E.D. required. Current and valid British Columbia Full Class5 drivers license with no more than two moving violations or atfault accidents in the past three years; no drug or alcohol related convictions on driving record within the past five years (DUI/DWI). Minimum one year experience in a customerservice role. Proficient in English, both written and verbal. Authorized to work in Canada and not require sponsorship now or in the future. Able to work 40 hours per week during the branch operating hours listed above. #J-18808-Ljbffr