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Job Title


Cook


Company : Hornblower Group


Location : Niagara Falls,


Created : 2026-01-29


Job Type : Full Time


Job Description

Hornblower Group is a global leader in experiences and transportation.Spanning a 100-year history, Hornblower Group''s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group''s premier experience division, offers land- and water-based experiences as well as ferry and transportation services. Hornblower Group''s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group''s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group''s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit Position Summary: The Cook is responsible to prepare and cook fast food concession items and group buffets when required. Key areas of responsibility include preparing foods, operating kitchen equipment ranging from grill and deep fryers. The cook is also responsible for portioning food, labelling items, and maintaining a clean work area, discarding waste and expired food, and managing inventories. Reporting to the Shift Manager/Supervisor on duty, essential qualifications for this position are basic cooking skills, safety regulations knowledge, customer service, time management, and the ability to stand for long hours. Duties and Responsibilities: Responsible for the proper safe food handling and sanitation procedure in a timely manner in a fast-paced high-volume environment Prepares menu items for grilling, sauting and deep frying Portions food products prior to cooking according to standard portion sizes and recipes specifications Maintains a clean and organized work area Ability to prepare all food from raw to finished state, rotating of stock, receiving orders, and storing product Follows recipes, portion control, and presentation specification as set by management Restocks all items as needed throughout shift and clean/maintain station while practicing good safety and sanitation skills Greets guest in a professional, friendly, and approachable manner Cleans food preparation equipment, work areas and counters or tables Exhibits a team approach, willing attitude, and a positive approach towards assisting fellow co-workers Adheres to all health and safety regulations Works with a safety mindset by following all safety policies, procedures and safety measures (i.e. PPE). Identifies and brings forward risks, hazards and opportunities on the job. Actively participate in health and safety in the workplace. Ability to work various shifts, including days, evenings, weekends and holidays Maintains a neat, clean and well-groomed appearance (refer to appearance standards in the employee handbook) Reports to work on time and for all scheduled shifts Understands all Niagara City Cruises'' policies and procedures relating to the employee''s role within the company Maintains any applicable licenses and certifications Completes any other duties as assigned Requirements & Qualifications: O.S.S.D. or equivalent as recognized by the Ministry of Education Minimum 1-2 years'' experience in Food and Beverage Non-slip shoes are a requirement Must have proven kitchen experience, including food preparation, food production in a short order cooking role Culinary education and training required Food Handlers Certification Basic mathematical skills Demonstrated food & beverage service skills Strong organizational, multitasking, and troubleshooting skills in a fast-paced work environment Knowledge of another language in addition to English is preferred A positive attitude and good work ethic Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 35 pounds (16 kilograms) Walk, stand, sit and work in all types of weather conditions for extended periods Continually and repeatedly perform functions indoors and outdoors If required, wear assigned Personal Protective Equipment (PPE) (i.e. gloves, weather appropriate dress attire, sun protection) City Cruises Canada does not use AI technology in any part of the recruitment process. Hornblower is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences. City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity. By signing below, you acknowledge that you have received a copy of your job description and requirements for your position with City Experiences.