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Description & Requirements For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, weve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver clientcentric and digitallydriven technology solutions and meet the needs of todays global, distributed workforce. At Xerox, we make work, work. Primary Responsibilities Provide outstanding service to our clients. It is imperative that our customers devices are working correctly, and that they receive topnotch service at all times. Use electromechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and inhouse training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly. Achieve key productivity goals. This includes 5 gross calls per day, an efficiency rating (fixing it right the first time) of 50% or higher, response time commitments between 24 hours, and keeping parts costs to a minimum. Skills and Qualifications Electromechanical experience including using a multimeter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles as a Military or Veteran with electromechanical experience, HVAC /Cable Internet technician, Electrician, Automotive Mechanic or Repairer. Superior time management skills and RELIABILITY. Our customers are counting on you. If you''re a 10 minutes early is on time, and on time is late person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines. Valid driver''s license & appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check. This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority especially around electrical components. What Success Looks Like in the First 60 Days Comprehensive understanding of our company and customer service culture. Clear expectations in reference to call load, territory alignment and client satisfaction. Thorough knowledge base of the equipment and inventory needs to support your territory. Actively and correctly completing service calls independently. Additional Benefits Substantial growth opportunities for future career development within a supportive and collaborative company culture. Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account. Paid time off, plus holidays and personal days. Xerox is an equalopportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications. #J-18808-Ljbffr