Job Title

Product Support Technician Ground Construction Heavy Equipment | Hands-On. High Impact. Big Opportunities! Take your career to the next level with XCMG Canada Ltd. Were looking for a Product Support Technician to join our team in Edmonton, AB and make a real impact on the General Construction Heavy Equipment sector. If you thrive on solving problems, getting your hands dirty , building strong relationships, and keeping equipment running at its best, this is your chance to shine! What Youll Do Be the go-to expert for troubleshooting, training, and dealer support. Build strong partnerships with dealership service teams and factory reps. Lead pre-delivery inspections (PDI) and ensure top-quality equipment readiness. Create engaging training materials and deliver handson sessions. Manage warranty processes and drive product improvement programs. Travel to customer sites which may require overnight stays to provide technical support, programming, and complete repairs when necessary. Ensure health & safety compliance , from toolbox talks to inspections. Biweekly cycling of XCMG equipment inventory. Removing and replacing parts on equipment inventory as required. Loading and unloading equipment inventory as required. What You Bring Red Seal Heavy Duty Technician certification . 5+ years as a Service Technician in construction equipment. Deep industry knowledge and experience with dealership service operations. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office (safety training is a bonus!). Flexibility to travel and adapt to changing schedules. What We Offer $1,000/Month Vehicle Allowance (Ideally, your vehicle will be a Pick-up Truck as you may be required to haul parts.) 100% Employer-Paid Health & Life Insurance 11 Paid Holidays + Paid Personal Days + 15 Vacation Days $250 Annual Work Boot Allowance + $400 for Prescription Safety Glasses (every 2 years!) CompanySponsored Training & Career Development Casual Dress Code Well Supply the Shirt! A Dynamic, Supportive Work Environment Work Schedule & Physical Requirements Office Hours: MondayFriday | 8:00 AM 4:30 PM (40 hours/week) Ability to lift and manage up to 50 lbs. Ready to Join Us? Apply Today! Make your next move count with XCMG Canada Ltd. If youre legally entitled to work in Canada and ready to be a key player in the industry, we want to hear from you! Lets build something extraordinary together! #J-18808-Ljbffr