Job Title

Overview CFMWS WHERE PURPOSE MEETS PASSION! At Canadian Forces Morale and Welfare Services (CFMWS), were a community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We curate and provide programs and services to meet their needs and enhance well-being in mental, social, physical, financial and familial aspects. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events. Our success stems from living our values. Our employees care about their role in supporting CAF members, veterans and their families and act with integrity. We thrive in a close-knit environment, acting as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. We offer a commitment to health, wellness and growth and provide a diverse range of roles across locations where you can make a meaningful impact. The Role As a Department Associate (Metro), you provide retail services to a unique client base members of the Canadian Armed Forces (CAF) and support the community by assisting in the set-up of various departments, ensuring shelves are stocked, faced, and properly signed. You provide technical and professional guidance on sales and products, and address customer concerns or complaints to ensure satisfaction. You assist with ordering products and pricing new inventory. The Department Associate may also provide a variety of other retail services, including regular retail services, dry cleaning, lottery services, self-serve gas services, and postal services. You will operate Point of Sale systems, the debit/credit machine, and maintain a float. You may take and prepare food and beverage orders and prepare takeout food, while ensuring cleanliness of food service and eating areas. This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer-focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you. Qualifications Education, Certifications and Licenses An acceptable combination of education, training, and experience Food Handling Certification, as required Experience In retail and convenience operations In cash handling In sales and merchandising In food and beverage preparation In food and beverage service Competencies Client focus, organizational knowledge, communication, innovation, teamwork and leadership Language Requirements French Essential Benefits Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program and mental health support. Work Life Balance: Paid/unpaid leave, including vacation pay, family related leave and personal days. Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans. Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training. Perks: Discounts provided through CF One Member Appreciation. Explore all the benefits by visiting: Other Information This is an on-site position with an assigned work location. CANEX: From specialized tactical gear and mess kits to everyday groceries, CANEX is a unique retail operation that supports our troops and the military family lifestyle. CANEX has 35 retail, convenience and grocery stores on Bases, Wings and Units across Canada, two retail stores in Europe, under the NATEX brand, and CANEX.ca. No matter where theyre posted, Canadian military families have access to the goods and services they need. START DATE: February 2, 2026 TYPE OF POSITION: Part-Time, Permanent Inclusion and Accommodation CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially. #J-18808-Ljbffr