Job Title

Directeur(trice) des Comptes Stratgiques - Director, Strategic Accounts Location: Montral, Qubec, Canada Company: DHL Global Forwarding (DHF), part of Deutsche Post DHL Group. Overview As Director of Strategic Accounts, you will lead and drive business growth within our strategic customer segments. You will be responsible for developing and executing strategic business plans, building relationships with key stakeholders, and ensuring the delivery of innovative logistics solutions. Responsibilities Develop and implement strategic business plans for key customer segments, identifying growth opportunities. Build and maintain strong relationships with procurement managers, supplychain directors, and executives at client organizations. Identify and understand customer needs and proactively recommend innovative logistics solutions. Collaborate with internal teams (operations, customer service, pricing) to ensure smooth execution of client requirements. Conduct regular business reviews with customers to assess performance, address concerns, and identify growth opportunities. Stay updated on industry trends, market conditions, and competitors activities to assess risks and opportunities. Prepare and deliver professional presentations & proposals to clients, showcasing DGFs capabilities. Collect and manage customer information for RFIs, RFPs, and RFQs, ensuring proper implementation and compliance with SLA/SOP. Utilize DGF CRM tool for reporting and analysis. Qualifications Bachelors degree in Business Administration, Logistics, or related field. Proven experience in a similar role within logistics or freight forwarding. Track record of managing large accounts and achieving sales targets. Excellent communication and negotiation skills; ability to build strong client relationships. Strong analytical and problemsolving skills. Proficiency in MS Office (PowerPoint & Excel). Willingness to travel as required. Bilingual French & English. EEO Statement DHL is an equalopportunity employer. All candidates must provide proof of COVID19 vaccination to be eligible for hire. #J-18808-Ljbffr