Job Title

Account Manager - Distribution Reseller Segment Join to apply for the Account Manager - Distribution Reseller Segment role at Brother Canada Company Overview Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing awardwinning printers, sewing machines, Ptouch labelers, and more. Brother Canada was established in 1960, marking over 65 years of operations. The company is headquartered in DollarddesOrmeaux, Quebec, and is a wholly owned subsidiary of Brother International Corporation (BIC), based in the United States. BIC is in turn a subsidiary of Brother Industries Limited (BIL), founded in 1908 in Nagoya, Japan, operating in more than 30 countries worldwide. Role Overview Reporting to the Manager, B2B Sales, the Account Manager Distribution and Reseller Segment will focus on managing our distribution channel and midlevel reseller partners while also identifying and qualifying potential resellers that can be moved to our hypergrowth segment. You will own and execute the distribution and specific midlevel reseller grouping strategy, ensuring monthly forecast targets and key KPIs are met. This role requires strong communication skills to relay insights and key learnings to the business, as well as the ability to plan, adapt, and drive quarterly and monthly business cycles. Your initiative, strategic mindset, and ability to influence outcomes will be essential for strengthening partnerships and driving growth across the distribution and reseller network. Duties & Responsibilities Develop tactical plans to identify growth opportunities within reseller and distribution accounts. Manage business relationships with key stakeholders, including vendor managers, buyers, marketing managers, business owners and key decision makers. Drive enduser sales by owning and executing highlevel strategy for grouping of highpotential resellers within our existing partner base. Deliver and achieve monthly, quarterly, and yearly sales targets and KPIs for channel partners. Ensure consistent monthly communication on the distribution segment to the executive level. Handle account escalations, finding effective solutions autonomously while keeping internal stakeholders informed and adhering to Brothers highlevel initiatives/strategic direction. Coordinate and lead interdepartmental meetings to support strategic initiatives. Provide regular updates on account activities, opportunities, and impacts on the business. Collaborate with Brother US counterparts around North American special pricing opportunities. Track and manage market development funds. Experience & Qualifications University or College Degree in Business or related field (an asset). 35years in channel account management with proven success in achieving KPIs and driving strategy. Strong understanding of IT Channel account management planning and business development process. Knowledge of Distribution Channel. Excellent verbal, written, and presentation skills. Resultsdriven with a commitment to quality and innovation. Market intelligence experience in monitoring market shifts and adjusting account plans accordingly. Proficiency in Microsoft Excel and PowerPoint, with strong analytical and datadriven decisionmaking skills. Critical thinker with a solutionfocused mindset and curiosity to challenge norms. Willing to travel up to 20%. Bilingual. Proficiency in both written and verbal English communication is essential for effective correspondence with clients, suppliers, business partners and colleagues beyond the province of Quebec. Additional Details For This Role Hybrid Work Setting The flexibility to work remotely or in the office enhances worklife balance and strengthens our sense of Brother Community and Team Spirit. Our Benefits We believe benefits should empower you to thrive at work and beyond. Our health and wellness benefits go beyond the basics, with medical, dental, vision, mental health support, financial advisors, and fitness programs to keep your mind and body in top shape. Were big believers in recharging your batteries, with flexible vacation, personal days, summer hours, and a companywide holiday shutdown so you can enjoy real downtime. Our retirement plan helps your savings grow faster with matching contributions and extra perks like a TFSA and mortgage benefits. And because growth fuels success, we invest in you with development programs, from LinkedIn Learning and Brothercurated learnings to tuition reimbursement and personalized development plans. We also love to celebrate! From BBQs to gala nights and our STAR recognition program, your wins get noticed and rewarded. At Brother Canada, we are truly At Your Side, supporting your success every step of the way. Our Mission, Vision & Culture Our mission is to live our at your side promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers accountability, authenticity, boldness, and excellence to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed. About Where We Work Brother Canadas head office and distribution centre in Montreals West Island is at the heart of our operations, housing teams in Marketing, Sales, Customer Experience, HR, IT, Finance, Supply Chain, and more. Our sales office in Mississauga, Ontario, and distribution centre in Richmond, British Columbia, support our coasttocoast operations. We collaborate across Canada and Brother Americas always At Your Side. #J-18808-Ljbffr