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About the Role Were looking for a Senior Pension Analyst to join our Global Total Rewards Team, supporting Manulifes Canadian retirement programs for active and former colleagues. This role focuses on the administration, compliance and management of all our Canadian retirements plans (DB, DC, RRSP and supplemental). If youre passionate about delivering exceptional service, solving complex challenges, and driving process improvements, this role offers an exciting opportunity to make a meaningful impact. Position Responsibilities: Manage day-to-day administration of Manulifes Canadian pension plans and other savings plans for active colleagues and retirees. Coordinate with our outsourced pension administration vendors to ensure data accuracy and proper administration of pension plans. Act as a subject matter expert on pension policies, plan rules, and legislative compliance. Serve as program manager for designated plans and vendors. Support automation initiatives to improve efficiency and enhance service delivery. Conduct data analysis to identify issues, determine root causes, and recommend solutions. Manage participant escalations and collaborate with internal stakeholders to resolve issues. Coordinate with Payroll and vendors to complete time-sensitive pension activities. Partner with IT to manage systems and related pension processes. Provide guidance and support to employees and retirees regarding pension entitlements and options. Manage and/or perform ad-hoc retirement projects for the Global Total Rewards team as necessary. Required Qualifications: 5+ years of experience with Canadian retirement plans for both DB and DC plans. Experience managing complex operational and administrative processes. Strong knowledge of pension legislation, regulatory requirements, and compliance. Demonstrated vendor management and relationship-building skills. Strong project management experience. Strong data analytics and mathematical skills. Proficiency in Microsoft applications, with advanced Excel skills. Exceptional attention to detail and accuracy, with ability to self audit. Strong prioritization and organizational skills. Ability to interact effectively and empathically with participants at all levels of the organization. Ability to meet deadlines and manage multiple priorities under pressure. Preferred Qualifications: CEBS or other pension, HR-related designation. Previous experience with large Canadian pension recordkeepers. Knowledge of pension operations and administration. Familiarity with Workday or similar HR systems When you join our team: Well empower you to learn and grow the career you want. Well recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, well support you in shaping the future you want to see. #LI-Hybrid / Referenced Salary Location Toronto, Ontario Working Arrangement Salary range is expected to be between $73,725.00 CAD - $122,875.00 CAD If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions. #J-18808-Ljbffr