Job Title

Overview Export Development Canada (EDC) supports Canadian businesses to succeed globally by providing financial tools and expertise that allow them to explore new markets and reduce risks. Position Details Position: Senior Change Advisor, Strategic Change Management (12month contract) Employment Type: Contract, Fulltime Compensation: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experience. Location: Hybrid work environment; 2 days per week in the office. The role can be performed from EDCs headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Edmonton, Halifax, Vancouver, Quebec City, Edmonton, Windsor, Kitchener, Winnipeg, Regina or Moncton. Why Join EDC Comprehensive Benefits: competitive compensation & benefits package, worklife balance, and the opportunity to help make Canada and the world better through trade. WorkLife Balance: hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Fridays & no meeting Fridays. Professional Development: continuous learning opportunities, including training programs, workshops and language training. Inclusive Culture: diverse and inclusive workplace that champions employment equity and values diversity of ideas, strengths, and backgrounds. Wellness Programs: access to wellness initiatives, mental health support, and fitness programs. Community Engagement: volunteer opportunities and social responsibility programs. Team And Job Overview EDCs Strategic Change Services team is building capacity to support corporate strategy and change agenda. We foster an enterprise approach to organizational change management and develop change leadership as a corporate capability, supporting EDC business strategies and enhancing capacity to initiate and embrace change through consulting and support on key corporate initiatives. What You Will Be Doing Work with EDC teams and employees at all levels to assess scope and impact of change, define a process for managing it, and develop change plans for delivery. Design detailed plans for each change project to document process, sponsor/stakeholder roles, outputs, and target dates. Track progress and identify critical path issues. Provide a blend of tactical implementation and advisory expertise to support organizational transformation. Build relationships among Executive Leaders and drive results without reporting relationships. Advise and guide sponsors, impacted teams and individuals through the change process. Champion the use of the EDCs agile change management framework and tools. Identify process improvements and integrate these into ongoing updates of framework and tools. Act as a key content expert and resource for all inquiries and activities related to the EDC change management framework. Build relationships with other corporate support teams such as Corporate Communications, Project Management, Business Partners, and Learning and Development to establish respective roles within change projects and partner in delivery. Coach and mentor other team members by sharing experiences and expertise. Require specialized depth and/or breadth of expertise in change leadership research and behaviours. Lead others to solve complex problems; leverage analytical skills to implement datadriven decisions. Work independently, often in the face of ambiguity, with guidance in only the most complex situations. May lead multifunctional projects with moderate resource requirements, risk, or complexity. Communicate difficult concepts and negotiate with others to adopt a different point of view. What We Are Looking For Bachelors degree in Business Administration, Human Resources, Communications, Psychology or related field. Minimum of 7 years of experience in and advanced knowledge of change management. Minimum of 3 years of experience managing change in an Agile context. Experience supporting digital transformation initiatives involving ServiceNow or similar platforms. Excellent oral and written communication skills, including making presentations. Excellent organizational consulting, customer service, and facilitation skills at all levels within the organization. Strong analytical, problemsolving and critical thinking skills. Excellent project management, prioritization, and organizational skills. Strong creativity and ability to work in an abstract or conceptual mode. Ability to quickly understand and gauge corporate climate and culture. What Will Make You Stand Out Change Management certification (e.g., Prosci). Understanding of Design Thinking practices, with a focus on Customer Centricity. Understanding of ServiceNow platform capabilities, especially CSM workflows, case management, and integrations. Bilingual in both official languages (French and English). Eligibility EDC is committed to Fair Employment Practices and will give preference to candidates who can work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the government security screening requirements. The position is open to those who meet all essential requirements and whose applications are received by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world. Apply today! Visit more information. EDCs Commitment to Employment Equity Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves. We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community. Your application must clearly demonstrate how you meet all the requirements. We thank all applicants for their interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC. EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at . We are here to support you every step of the way. Application Deadline January 26, 2026 #J-18808-Ljbffr