Job Title

Join to apply for the OnSite Solutions Associate role at White Cap Canadab> Job Summary Responsible for daily execution of our service commitment and identifying customer needs, and outlining specific goals to meet those needs. Major Tasks, Responsibilities and Key Accountabilities Coordinate and execute timely setup of new customers in the program environment, following up on backorders and prepacking products. Maintain a current and accurate base of product knowledge and apply that knowledge when servicing customers. Serve as the point of contact for escalating issues or activities that the customer encounters during product implementation, and expedite resolution of customer complaints. Maintain itinerary/site visit log, track visits/services, identify patterns, and review weekly with manager to discuss metrics and deliverables. Promote the product line and services, support marketing campaigns, and act as a subjectmatter expert for vending solutions. Conduct weekly reviews with manager to discuss metrics and deliverables, and attend customer meetings. Support customers in keeping onsite services organized and clean, process orders in the system, pick/packs orders, follow up on backorders, and prepack product. Contribute to the maintenance of lasting relationships with customers through knowledgeable communication, proactively resolve issues, and identify opportunities to innovate, improve service, and reduce costs. Nature and Scope Select correct processes from clearly prescribed rules, past practices, or instruction. Seek advice and guidance on nonroutine or problem areas from supervisor; deviations from the norm are cleared by supervisor. Under close supervision, exercise limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor. None. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Typically located in a comfortable indoor area. May be regular exposure to mild physical discomfort from dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. Typically requires overnight travel less than 5% of the time. Education and Experience HS Diploma or GED strongly preferred; 0-2 years of experience in area of responsibility. Preferred Qualifications 1+ year of sales or account management experience. Must have a valid Drivers License and acceptable motor vehicle record to meet carrier requirements. Applicant must be willing and able to perform some amount of physical work such as racking and shelf building, putting away stock, cleaning and organizing construction and industrial work environments. Minimum Pay $23.25 Functional Area Sales Recruiter Asante, Kwabena Req ID WCJR-029524 Postal Code V4N 4C4 Seniority Level Entry level Employment Type Fulltime Job Function Information Technology Industries Construction Referrals increase your chances of interviewing at White Cap Canada by 2x #J-18808-Ljbffr