Job Title

437: Head of 437s In-House Creative Agency Job Type: Full-Time Location: Hybrid - Toronto Office About the Role Were looking for a candidate to help launch, lead, and run the 437 In-House Creative Agency. This person will be responsible for setting up the agencys day-to-day operations while overseeing the production of elevated photo and video content that supports product launches, campaigns, and ongoing brand needs. This is a hands-on role that blends creative production, project management, and cross-functional collaboration. Youll play a key role in defining how the in-house agency operates, while ensuring the work coming out of it consistently reflects the 437 aesthetic. Responsibilities Content Leadership & Studio Ownership Own all visual content produced by the 437 In-House Creative Agency across paid, organic, and owned channels Lead and manage the Creative team, including the Brand Designer, Creative + Social Lead, and editors, ensuring clarity on priorities, timelines, and outputs Oversee all content that feeds into Instagram ads, TikTok, Pinterest, YouTube, email campaigns, and web Act as the operational lead of the in-house agency, ensuring content is delivered on time, on brief, and at a consistently high creative standard Creative Execution & Brand Collaboration Collaborate closely with the Creative + Social Lead on creative vision, storytelling, and brand expression Translate creative direction and strategy into executable content plans and production workflows Ensure all visual content aligns with 437s brand identity, creative standards, and aesthetic Maintain a strong understanding of what performs across platforms while protecting brand integrity Content Strategy & Platform Execution Implement and evolve the visual content strategy across all platforms Build and manage content plans and posting schedules across Instagram, TikTok, Pinterest, & YouTube Post and publish content across platforms as needed, ensuring consistency in cadence and execution Monitor performance and feedback loops to continuously refine content strategy and output Production & Operations Lead all aspects of content production, including shoots, filming, editing workflows, and asset delivery Operate behind the camera, overseeing execution rather than serving as on-camera talent Manage production logistics, timelines, and deliverables across multiple content streams Ensure final assets are organized, labeled, and accessible for cross-functional use Performance & Accountability Be accountable for the performance and effectiveness of all visual content produced by the 437 In-House Agency Own creative outcomes across channels, including but not limited to social media performance, paid media performance, campaign results, and brand perception Partner with Marketing and Growth teams to understand performance data and translate insights into creative improvements Ensure content is not only on-brand and well executed, but also driving measurable results Continuously assess what is and isnt working across platforms and evolve creative strategy accordingly Process & Scale Establish and refine in-house processes, workflows, and standards as the agency grows Create systems that allow content production to scale efficiently across platforms and campaigns Identify opportunities to improve speed, quality, and creative output over time Qualifications Minimum 6 years of experience at an agency or similar role Experience with brand-forward and social-forward accounts Youre a self-stater with experience in creative production, studio management, or content operations. Youre highly organized and comfortable managing multiple projects at once You have a strong eye for creative and understand what makes content feel elevated and on-brand Youre collaborative, proactive, and calm under pressure Youre excited to work at a growing startup and thrive in a flexible, collaborative environment where roles evolve as the company and market change. Nice to Have Experience in fashion, activewear, or consumer brands Experience managing both photo and video production Experience managing a team/leadership experience Familiarity with content needs across e-commerce and social platforms Why Youll Love Working Here 4-day workweek year-round Education advancement fund to support your continued learning and growth Competitive benefits, with premiums covered by 437 Exclusive 437 staff discounts and product perks To apply please send your resume and/or CV to . Applications sent through Linkedin will not be accepted. Applications close January 30th at 11:59pm.