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Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a worldwide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. We also support people experiencing unemployment, addiction and family challenges, continually adapting and innovating to meet emerging needs while living out our mission, vision and values of hope, service, dignity and stewardship. As a faith and valuesbased organization, we hire and serve people of all backgrounds and walks of life there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description Position Purpose Summary The Shelter Manager provides holistic leadership to all shelter programs led by The Salvation Army, including the Emergency Shelter and the Evergreen Apartments, in accordance with our mission, values and standards. Serves as a leader for all The Salvation Army sheltering program operations in Campbell River Oversee Guest and Tenant Services Case Management Serves as The Salvation Army representative to Shelter Guests, Apartment Tenants and Visitors Key Accountabilities Serve actively as a member of the Senior Management Team for Ocean Crest Community Ministries and participate in meetings and committees as needed Oversee maintenance of Sheltering Policies & Procedures in compliance with accreditation standards and adjust or develop as required Ensure all written reports for government purposes and for the Salvation Army are completed accurately and timely Understand Salvation Army Policies and Procedures and the Collective Agreement between the Salvation Army and the BCGEU Ensure objectives of contracts with BC Housing and Vancouver Island Health Authority are being met Directly responsible for staff & volunteer recruiting, training, orientation, evaluation and discipline Review, approve and submit staff timesheets to Finance Administrative Assistant Directly oversee daytoday operation of Evergreen Apartments and Evergreen Emergency Shelter Directly responsible for monitoring and building budgets for Shelter programs Chair monthly staff meetings and be available for oncall duties, including after hours and weekends Ensure properties are maintained properly, including short and longterm strategies Oversee Occupational Health and Safety for all shelter staff and volunteers in conjunction with the Safety Committee Relieve the Community Ministries Supervisor in their absence and oversee related community ministries Work with the Community Ministries Supervisor to develop programs that assist guests in moving toward longterm housing Develop, lead and arrange training for all shelter team members and other Ocean Crest team members where possible, including proper recordkeeping Ensure Shelter volunteers receive proper training and supervision Other duties as required Health & Safety Serves on the Occupational Health and Safety Committee Management Representative Ensures there is a unionized shelter representative on the Joint Occupational Health and Safety Committee Develops and monitors health, safety & environmental procedures, ensuring all staff are trained and aware Implements appropriate safety and security procedures, ensuring the Health & Safety Manual is current Develops and monitors emergency procedures, conducts periodic fire drills, and ensures staff awareness and training Encourages a safe and healthful workplace, protecting the environment and conserving energy and natural resources Managerial Responsibility Reports directly to Corp. Officer Directly responsible for hiring, orientation, training and evaluation in accordance with territorial standards and collective agreements Directly responsible for discipline and termination in concert with territorial standards; submits incident reports and handles complaints with approval from the Corps Officer Participates actively in interviewing potential employees along with the Employee Designate Provides direction and supervision to all shelter team members, including annual performance reviews (PEAC) Maintains the Environmental Management System for shelter operations, ensuring goals and targets are met Financial and Materials Management The incumbent prepares annual budgets or revenue projections for the department, monitors expenditures, and may liaise with auditors or funding officials. The Shelter Manager has input to new policies and procedures regarding the management of financial resources. Working Conditions The incumbents work environment is typically in the shelter. Disagreeable Conditions Inappropriate behaviour by people in crisis Work schedule affecting lifestyle Education and Experience Qualifications Graduated from a related specialized postsecondary course Minimum of two years experience in management or a related field Alternative education and experience levels may be acceptable Food Safe Level 1 First Aid Level 1 certification Valid drivers licence and clean drivers abstract Criminal records check (for vulnerable people and children) Experience and Skilled Knowledge Requirements At least 2 years of prior related experience, including experience in a wide range of social service programs, managing people and resources, managing a unionised setting, and communicating orally and in writing with government officials and/or funders. An asset. Skills and Capabilities Fluent spoken and written English Excellent team and interpersonal skills Excellent computer skills and organisational skills Excellent timemanagement skills Compensation The target hiring range for this position is $62,673.90 to $78,342.38, with a maximum of $94,010.85. Placement in the salary range will be based on market conditions, internal equity and candidate experience, skills and qualifications relevant to the role. Accommodations The Salvation Army will provide reasonable accommodation upon request. For accommodation needs, please email . #J-18808-Ljbffr