About the Company Join our global team as a Industrial Specialist. Our company is a leading industrial technology provider, designing, manufacturing, and servicing engineered products and solutions for customers worldwide. About the Role In this role, you will be responsible for providing exceptional customer service and technical support to our valued customers. Responsibilities Process customer orders and inquiries with efficiency and attention to detail Diagnose and troubleshoot technical issues, providing timely and effective resolutions Collaborate with cross-functional teams to enhance product performance and customer satisfaction Maintain detailed records and documentation to support ongoing service and support Continuously seek opportunities to improve processes and enhance the customer experience Qualifications Bachelors degree in Engineering and/or a related technical field Required Skills Strong problem-solving and critical thinking skills Excellent communication and interpersonal abilities Proficient in customer relationship management Preferred Skills 5+ years of experience in a customer-facing technical support or service role Pay range and compensation package We offer a competitive compensation package, including a target pay rate of $150k range annual, as well as a comprehensive benefits program. Equal Opportunity Statement Our company is an equal opportunity employer, committed to fostering a diverse and inclusive workplace where all employees can thrive.
Job Title
Maintenance Specialist