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About the Job We are changing the way people think about customer service, and we need your help We are seeking a Senior Financial Analyst to join our Finance team. We''re looking for someone with the vision, experience and passion to make a tangible contribution to our entrepreneurial culture. The ideal candidate will have an analytical mindset and a drive to deliver accurate results for our management team and clients. As a Senior Financial Analyst, You Will Manage financial planning, budgeting, and forecasting for key expense accounts, including but not limited to salaries & fringe benefits, occupancy, systems, marketing, and travel across the global departments Create variance analysis reports and financial models for executive consumption and decision making Lead real-time financial performance monitoring Escalate any financial issues to management Provide recommendations to department leaders and executive to improve financial performance execution on key areas of spend Provide recommendations to improve forecast accuracy and timeliness Develop new processes and models to capture and report on data more efficiently Present detailed monthly financial reports to managers Use popular financial planning and analysis software to build reporting, dashboards, specific to each department receiving support Collaborate with senior members of the accounting and finance teams, as well as department leaders who are responsible for significant spend As a Senior Financial Analyst, You Have... Post-secondary education in Business Administration, Economics, or similar discipline CPA designation Strong knowledge and background in financial analytics, including forecasting and budgeting Analytical and problem solving experience with attention to detail Advanced Excel knowledge Advanced skills with a financial planning, modelling, and reporting/dashboard tool (Workday Adaptive experience is preferred) Intermediate to advanced Microsoft PowerPoint skills Proven ability to work effectively in a team environment as well as independently with minimal supervision Proven interpersonal and communication skills to develop internal relationships/ partnerships with multiple stakeholders Exceptional organizational and multi-tasking skills, with the ability to complete tasks quickly in a high energy environment