Job Title

Content & Engagement Coordinator ABOUT THE ROLE Location:Central Commons, Ave SW Full Time Regular:37.5 hours per weekSalary:$49,500 - $62,500 The Content & Engagement Coordinator supports Carya''s digital communications by coordinating and executing content across social media, email, and other channels. This hands-on role focuses on turning strategic content into well-organized, platform-appropriate assets that are timely, consistent, and engaging. Working closely with the Director of Investor & Public Relations and the Strategic Communications Specialist, the Coordinator helps ensure Carya''s work is visible and clearly communicated to our audiences.WHO YOU ARE A natural storyteller who understands how to engage diverse audiences and translate data and testimonials into compelling narratives that inspire action. A detail-oriented content creator with strong writing and editing skills, ensuring messaging is clear, impactful, and aligned with Carya''s mission and brand identity. A proactive and adaptable team player who thrives in a fast-paced environment and collaborates effectively with internal and external stakeholders. An engaging conversationalist who is comfortable speaking about Carya through presentations, tours, and impactful anecdotes. WHAT YOU WILL DO Digital Campaign Coordination & Content Execution. Coordinate integrated digital communications across social media, email, web, and select print channels in alignment with the content calendar. Translate core content into clear, channel-ready assets with consistent messaging and strong calls to action. Maintain the communications calendar and organized digital asset library, ensuring accuracy, approvals, and deadlines are met. Social Media & Community Engagement Manage day-to-day social media execution, including scheduling, monitoring, and basic community management across platforms. Respond to comments, tags, and messages in a timely, professional, and brand-aligned manner, escalating issues as needed. Support consistent use of Carya''s brand voice, accessibility standards, and inclusive, person-first language. Website & Basic SEO Support Support website updates and blog publishing, including formatting, uploading, linking, and accessibility checks. Apply basic SEO best practices to improve visibility and reach as directed. Help keep key web pages current and aligned with campaign and organizational priorities. Events & Community Engagement Support event logistics and promotion, including digital invitations, RSVPs, auction coordination, and follow-up communications. Coordinate and support third-party fundraising initiatives and corporate volunteer experiences under the direction of the Director of Investor & Public Relations. Capture and share event content in alignment with consent, privacy, and brand guidelines. This task list is not exhaustive; additional tasks may be assigned as needed. WHAT YOU BRING Bachelor''s degree or diploma in Communications, Marketing, Digital Media, or a related field or equivalent practical experience. 23 years of experience in a communications, marketing, or digital engagement role, with hands-on responsibility for executing content across social media, email, and/or web platforms. Demonstrated experience creating, scheduling, and publishing content using social media management and/or email marketing tools (e.g., Meta Business Suite, Hootsuite, Mailchimp, Constant Contact, or similar). Strong working knowledge of how social media, email, and web content work together to support a coordinated communications or campaign plan. Excellent written communication skills, with the ability to adapt existing content into clear, audience-appropriate messaging for different platforms. High level of attention to detail, including proofreading, formatting, link checking, accessibility considerations, and quality assurance before content goes live. Experience maintaining content calendars, asset libraries, and documentation, with comfort managing multiple deadlines and approvals at once. Basic experience with analytics and performance tracking, including reviewing social media and email metrics and contributing to simple reports or summaries is an asset. Ability to work both independently and collaboratively in a fast-paced, mission-driven environment, with a proactive and solutions-oriented mindset. Interest in or alignment with social impact, community wellbeing, and Carya''s mission and values. Proficiency in Microsoft 365 with a focus on SharePoint, Word, Teams, and Outlook. Ability to effectively manage and prioritize your emails and calendar. WHY JOIN TEAM CARYA Be part of a community of over 100 passionate professionals who live our values of Respect, Kindness, Creativity, Collaboration, Belonging, and Wellness. Together, we make a difference in the lives of more than 40,000 Calgarians every year. At Carya, we offer: Exceptional worklife balance.We empower our team to thrive by valuing rest and renewal. Enjoy ample time off, including three (3) weeks paid vacation prorated to start date, personal days, and office closure days, so you can bring your best self to work and beyond. Comprehensive benefits.We invest in your wellbeing and future. You have the opportunity to enrol in employer-paid extended health coverage, including an annual health spending account, after three (3) months, as well as co-pay dental and an RRSP matching program after six (6) months. This support helps employees stay healthy, focused, and confident. Flexibility and support.We prioritize the growth and development of our team. Our collaborative environment encourages learning, skill-building, and taking initiative, empowering you to make a meaningful impact every day. A culture of belonging.We value your unique strengths and perspectives. By celebrating diversity and fostering inclusion, we create a workplace where everyone can contribute fully and feel empowered to succeed. CLOSING DATE Until a suitable candidate is found. HOW TO APPLY Please apply through our online recruitment platform at Create an account to upload your resume and cover letter (PDF preferred). Please note that applications submitted without a cover letter will not be considered. We appreciate all expressions of interest, however only candidates selected for an interview will be contacted. Equal Employment Opportunities, Requesting an Accommodation, and Other Employment Statements Carya is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal-opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Carya is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact People & Culture by email atin advance of your interview. The successful candidate must satisfactorily complete a Police Information Check. Carya will provide a digital voucher for the successful candidate within city limits or reimburse the cost for those living outside city limits.