Job Title

Position Scope Working closely with each client, the Case Manager determines whether they would benefit from employment support services by assessing their employment and career needs. They collaborate with clients to develop a Return to Work Action Plan (RTWAP) that outlines specific goals along with the strategies and steps required to achieve them. Case management support is delivered by coordinating service options that are timely, appropriate, and aligned with each client''s needs and goals. Those who provide individualized case management ensure accountability by organizing and overseeing service delivery that is wellcoordinated and focused on achieving the client''s desired outcomes. They are skilled in defining and managing career and personal development goals and transitions, with a strong understanding of counselling assessment processes, tools, and resources. The ideal candidate is clientfocused, works from a strengthsbased perspective, and is genuinely passionate about supporting the career development journey The Case Manager role will be providing services to different locations throughout Lunenburg and Queens County. Main Duties and Responsibilities: Conduct assessments and provide guidance on job search strategies, rsum development, and skillsbuilding workshops, as well as offer individualized job coaching. Stay informed about labour market trends, training opportunities, and industry needs to ensure clients receive current and relevant advice. Identify each client''s strengths and employment barriers; and develop a ReturntoWork Action Plan (RTWAP) to address those barriers effectively. Participate in Nova Scotia Works system discussions and working groups to support continuous service quality and innovation. Maintain an uptodate client list within the NSW Digital Channel. Required Knowledge, Skills, Abilities, and Personal Attributes: Strong communication, interpersonal, and clientservice skills. Solid knowledge of community organizations and referral resources available to job seekers. Commitment to inclusive practice, ethical decisionmaking, respect for diversity, and confidentiality. Proficiency with laptops, cell phones, and tablets, along with the ability to use them confidently for research, communication, and virtual service delivery. Strong understanding of Labour Market Information (LMI) and how to apply it in client support. Ability to build collaborative relationships with other Career Practitioners and EmployerFocused roles to support positive outcomes for Nova Scotia Works clients. Ability to define and guide career and personal development goals and transitions. Qualifications Education: Bachelor''s degree in the Human Services or another relevant field. An combination of training, education and experience may also be considered. Acceptable equivalencies may include, but are not limited to: A completed related 2-year diploma plus two (2) years of relevant experience. Five (5) years of directly related experience. *Applicants relying on equivalencies must clearly demonstrate how their background meets these requirements in their application. CCDP certification preferred or willingness to achieve with supports Note: Successful candidates who do not already hold a Certified Career Development Practitioner (CCDP) designation, will be expected to complete the certification while employed. Other Requirements Clear criminal record check and vulnerable sector check Valid Nova Scotia driver''s license and access to a reliable, insured vehicle The successful candidate must be available to begin employment on April 1st Salary Range: $44,850 - $46,800 Employment Solutions Society is committed to having a team reflective of the region''s diversity and welcome applications from First Nations, African Nova Scotians, and other racially visible persons. Persons with disabilities, persons of minority and women in occupations or positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on your cover letter or resume. To Apply for this position, email your resume, and cover letter in an MS Word Format, merged into one document to the attention of The Hiring Committee at with the email subject line, Case Manager. Closing date is February 13th, 2026 at 4:30pm Please note that only applicants who apply in the manner outlined above will be considered. No telephone calls please. Job Type: Full-time Pay: $44,850.00-$46,800.00 per year Benefits: Dental care Extended health care Life insurance Paid time off Vision care Work Location: In person