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Select how often (in days) to receive an alert: Job Information Job Title: Vital Statistics Specialist Job Requisition ID: 77403 Ministry: Service Alberta and Red Tape Reduction Location: Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Temporary ending March 31, 2027 Scope: Open Competition Closing Date: February 4, 2026 Classification: Program Services 2 Salary: $2,487.97 to $3,263.63 bi-weekly ($64,936 - $85,180/year) Every Service Albertan strives to enable the success of our Ministry partners and Albertans by providing exceptional client-focused services that meet and exceed our clients expectations. We are looking for collaborative, agile, solutions-focused individuals with effective communication skills and a strong service orientation. If that describes you, please read on! To learn more about us, please visit: the role The Vital Statistics unit is responsible for registration and maintenance of vital events for the Province of Alberta, including births, adoptions, surrogacies, death, stillbirths, marriages and legal change of name, as well as partnering with other Canadian jurisdictions and the federal government to share vital statistics information. The unit provides expertise and direction to internal and external stakeholders as well as the public. Do you have the perseverance to accomplish anything you put your mind to? Then become part of an engaged team who is passionate about the work they do. Our fast-paced, service-oriented environment is challenging and rewarding. You will report to the Vital Statistics Supervisor and will be responsible for the day-to-day activities of a Vital Statistics Specialist. Your responsibilities will include, but will not be limited to: Daily reconciliation of vital event data transfer to federal partners (Service Canada, Statistics Canada and Canada Revenue Agency). Understanding the web services functionality and identifying when system issues may be occurring. Liaising with third-party service providers regarding system issues and enhancement proposals. Working with and coaching registry agents, funeral directors, hospital administrators, medical examiner offices and marriage officiants using the Vital Statistics System (VISTAS). Providing information and guidance on general inquiries, products and services. Working with third-party vendors to process vital events and fulfill service requests, along with maintaining and building relationships with internal and external stakeholders. Participating in regular cross-training initiatives to maximize knowledge of all vital events and ensure adequate coverage for the business area. Providing team support in high-volume periods to ensure timely service delivery to Albertans. Providing guidance and direction to stakeholders in relation to vital event registrations. Identifying areas requiring policy review and modernization. To be successful in this role you will demonstrate: Ability to navigate policies and interpret legislation. Excellent written and verbal communication skills. Exceptional customer service focus. Ability to work independently and collaboratively within a team with minimal supervision and a high degree of accountability and professionalism. Excellent organizational and conflict resolution skills. Ability to manage deliverables within changing timelines and adapt, prioritize activities. Aware of political issues and able to manage extremely sensitive and confidential information. Ability to multitask and manage conflicting priorities with competing deadlines. Qualifications University graduation in a related field; no experience required; or equivalent as described below. Equivalencies: One-year related certificate and three years related experience. A two-year diploma and two years of related experience. Four years directly related experience. Experience working with the VISTAS database is required. The following will be considered as an Asset: Experience working in a Tier 2 call center environment. Experience working at a Registry Agent Office. Experience handling confidential and sensitive information. Experience with MS Office Suite: Outlook (answering stakeholder inquiries and completing registration documentation), Word (formatting and editing). Hours of Work: Monday Friday (8:15 am - 4:30 pm). Location: John E. Brownlee Building, 10365 97th Street, Edmonton, AB. Please provide a cover letter outlining in detail how your experience relates to the position qualifications. Candidates selected to move to next steps will undergo a written assessment. Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. If temporary assignments or under-fills will be considered. Compensation and benefits notes : Northern Allowance; Links and information on what the GoA has to offer prospective employees include positive workplace culture and work-life balance, leadership and mentorship programs. How To Apply Applicants are advised to provide information that clearly demonstrates how their qualifications meet the requirements, including education, experience, and relevant examples of required competencies. Candidates are required to apply for a job online. Please visit the Alberta job resources page for more information. In your resume, please include dates (including months and years) associated with all education and work experience. It is recommended that applicants who studied outside Canada obtain credential evaluations (IQAS or other recognized Canadian evaluators) and include the assessment certificate as part of the application. Closing Statement This competition may be used to fill future vacancies across the Government of Alberta at the same or lower classification level. We thank all applicants for their interest. All applications will be reviewed to determine which candidates qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted. If you require any further information on this posting or require an accommodation during the recruitment process, please contact Cynthia Masemola at . #J-18808-Ljbffr